Dynamics 365 Customer Voice
Understand your customers to build better experiences
Collect, analyze, and track real-time feedback in an easy-to-use, scalable feedback management solution.
Uncover deeper insights
Surface customer sentiment, trends, and the metrics that matter to your business to ensure complete understanding of your customers.
Take proactive action
Connect with your customers in the moments that matter with predictive insights, automatic alerts, and customized workflows.
Tracking customer sentiment to drive business opportunities
Apollo Travel anticipates customer needs
Learn how Europe’s largest travel company improved customer engagement and the customer experience while creating repeat business with Dynamics 365 Customer Voice.
Know your customers
Turn raw data into deeper insights, share data across systems, and build brand loyalty by accelerating in-the-moment responses.
Quick capture
- Quick capture
- Increased understanding
- Strong connections
- Customized survey features
- Out-of-the-box templates
- Omnichannel distribution and collection
- Optimized satisfaction metrics
- Visualized insights in dashboard
- Integrated data across systems
- Automatic alerts and triggers
- Customer management dashboard
- Real-time follow-up
Explore add-on solutions on Microsoft AppSource
Get started with Dynamics 365 Customer Voice
How can we help?
Contact a Dynamics 365 sales representative or Microsoft partner to:
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See a live demo.
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Set up a free trial.
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Get answers and expert guidance.
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Start transforming your business processes.
This service is available only to organizations based in the United States.
Thanks for requesting a call
A sales representative or Microsoft partner will be in touch within four business days.
Try Dynamics 365 Customer Voice free for 30 days
Collect and analyze real-time feedback to better understand and engage your customers. In this trial, you’ll learn how to:
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Listen to your customers where they are.
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Connect data across your organization to maximize insights for deeper connections.
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Proactively engage to build customer relationships.
Dynamics 365 Customer Voice
Let's get started
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