Event Type: Online

Connect, learn, and grow with our community of business applications users and leaders at the Microsoft Business Applications Summit virtual event.

Date: April 2, 2020

Event Type: Online

Audience: Business analysts, app users, solution architects, and Microsoft partners

See all the new product innovations, updates, and demos from the April 2020 Microsoft Business Applications Virtual Launch Event.

Event Type: Recorded sessions from live event

Audience: Microsoft partners

Discover key insights and find new ways to accelerate your success from the July 2019 Microsoft Inspire conference, which offered inspiration to thousands of partners from more than 130 countries.

On demand

Application: Dynamics 365 Marketing

Learn about the role of technology in driving alignment between marketing and sales and the four key areas you can focus on to help bridge the gap between these teams.

On demand

Application: Dynamics 365 Marketing

Explore the truth behind the top three myths of the buyer’s decision-making process and learn how to build a buyer’s journey map and refine your campaign strategy.

On demand

Application: Dynamics 365 Business Central

Learn how to grow your business, meet changing customer demands, and overcome information silos, disconnected systems, and manual processes with Dynamics 365 Business Central.

On demand

Application: Dynamics 365 Marketing

Get tips for setting up a Dynamics 365 Marketing trial, turning prospects into business relationships, and nurturing more sales-ready leads using multi-channel campaigns.

On demand

Application: Dynamics 365 Field Service

Learn how to reduce costs and improve productivity by shifting your service from a reactive to a proactive, predictive model using Dynamics 365 Field Service and Azure IoT Central.

On demand

Application: Dynamics 365 Marketing

Learn how to discover what your customers are saying and seeking with Dynamics 365 Market Insights, which turns media, search, and business data into actionable insights.

On demand

Application: Dynamics 365 Customer Service

Explore how customer expectations are reframing the customer service model from a single channel or non-integrated multichannel experience to a dynamic, integrated platform.

On demand

Application: Dynamics 365 Customer Service

Gain insights into how more than a hundred customer service professionals are succeeding now, and how they plan to remain competitive over the next five years.

On demand

Application: Dynamics 365 Customer Service

Learn how a data-driven, platform-based approach to operations is evolving customer service from a single-interaction resolution to an end-to-end experience.