Date: April 20-21, 2020

Location: Anaheim, California

Join us at the Microsoft Business Applications Summit on April 20 – 21, 2020, for an in-depth look at new innovations across Dynamics 365, the Microsoft Power Platform, and even Excel.

Date: October 10, 2019

Event Type: On demand

Audience: Business analysts, power users, solution architects, and Microsoft partners

See what’s new in the October 2019 release. Watch the Microsoft business applications virtual launch event on demand for an in-depth look at the latest innovations in Dynamics 365 and the Microsoft Power Platform.

Event Type: Recorded sessions from live event

Audience: Microsoft partners

Discover key insights and find new ways to accelerate your success from the July 2019 Microsoft Inspire conference, which offered inspiration to thousands of partners from more than 130 countries.

On demand

Application: Dynamics 365 Marketing

Learn about the role of technology in driving alignment between marketing and sales and the four key areas you can focus on to help bridge the gap between these teams.

On demand

Application: Dynamics 365 Marketing

Explore the truth behind the top three myths of the buyer’s decision-making process and learn how to build a buyer’s journey map and refine your campaign strategy.

On demand

Application: Dynamics 365 Business Central

Learn how to grow your business, meet changing customer demands, and overcome information silos, disconnected systems, and manual processes with Dynamics 365 Business Central.

On demand

Application: Dynamics 365 Marketing

Get tips for setting up a Dynamics 365 Marketing trial, turning prospects into business relationships, and nurturing more sales-ready leads using multi-channel campaigns.

On demand

Application: Dynamics 365 Field Service

Learn how to reduce costs and improve productivity by shifting your service from a reactive to a proactive, predictive model using Dynamics 365 Field Service and Azure IoT Central.

On demand

Application: Dynamics 365 Marketing

Learn how to discover what your customers are saying and seeking with Dynamics 365 Market Insights, which turns media, search, and business data into actionable insights.

On demand

Application: Dynamics 365 Customer Service

Explore how customer expectations are reframing the customer service model from a single channel or non-integrated multichannel experience to a dynamic, integrated platform.

On demand

Application: Dynamics 365 Customer Service

Gain insights into how more than a hundred customer service professionals are succeeding now, and how they plan to remain competitive over the next five years.

On demand

Application: Dynamics 365 Customer Service

Learn how a data-driven, platform-based approach to operations is evolving customer service from a single-interaction resolution to an end-to-end experience.