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Microsoft Business Applications Summit

Microsoft Business Applications Summit

Join us at the Microsoft Business Applications Summit on April 20 – 21, 2020, for an in-depth look at new innovations across

Microsoft business applications virtual launch event

Microsoft business applications virtual launch event

See what’s new in the October 2019 release. Watch the Microsoft business applications virtual launch event on demand for an in-depth look

Microsoft Inspire

Microsoft Inspire

Discover key insights and find new ways to accelerate your success from the July 2019 Microsoft Inspire conference, which offered

Webinar: Aligning Marketing and Sales Operations

Webinar: Aligning Marketing and Sales Operations

Learn about the role of technology in driving alignment between marketing and sales and the four key areas you can focus on to help bridge the gap between these teams.

Webinar: Top 3 Myths of the Buyer’s Journey

Webinar: Top 3 Myths of the Buyer’s Journey

Explore the truth behind the top three myths of the buyer’s decision-making process and learn how to build a buyer’s journey map and refine your campaign strategy.

Webinar: Supercharge Your Growing Business with an All-in-One Solution

Webinar: Supercharge Your Growing Business with an All-in-One Solution

Learn how to grow your business, meet changing customer demands, and overcome information silos, disconnected systems, and manual processes with Dynamics 365 Business Central.

Webinar: How to Get Started with Dynamics 365 Marketing

Webinar: How to Get Started with Dynamics 365 Marketing

Get tips for setting up a Dynamics 365 Marketing trial, turning prospects into business relationships, and nurturing more sales-ready leads using multi-channel campaigns.

Webinar: Transition to Proactive and Connected Field Service

Webinar: Transition to Proactive and Connected Field Service

Learn how to reduce costs and improve productivity by shifting your service from a reactive to a proactive, predictive model using Dynamics 365 Field Service and Azure IoT Central.

Webinar: Know Your Customer with Social and Web Insights

Webinar: Know Your Customer with Social and Web Insights

Learn how to discover what your customers are saying and seeking with Dynamics 365 Market Insights, which turns media, search, and business data into actionable insights.

Webinar: The Evolving Role of Customer Service Part 1 of 3

Webinar: The Evolving Role of Customer Service Part 1 of 3

Explore how customer expectations are reframing the customer service model from a single channel or non-integrated multichannel experience to a dynamic, integrated platform.

Webinar: The New Age of Customer Service Automation Part 2 of 3

Webinar: The New Age of Customer Service Automation Part 2 of 3

Gain insights into how more than a hundred customer service professionals are succeeding now, and how they plan to remain competitive over the next five years.

Webinar: Optimizing the Customer Service Agent Role Part 3 of 3

Webinar: Optimizing the Customer Service Agent Role Part 3 of 3

Learn how a data-driven, platform-based approach to operations is evolving customer service from a single-interaction resolution to an end-to-end experience.

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