FastTrack Recognized Solution Architects—Dynamics 365
The Dynamics 365 product engineering team recognizes practicing solution architects for consistently exhibiting deep architecture expertise and creating high-quality solutions for customers during Dynamics 365 FastTrack governed engagements. A FastTrack Recognized Solution Architect typically works for a system integrator partner with a Dynamics 365 practice. Read about the architects who have achieved this distinction.
Showing 12 of 42 architects
Customer Engagement

Fabrice Kwetchet
Senior Solution Architect, Prodware
- 14 years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 5 years as solution architect
- 3 FastTrack projects
- Industry specializations: financial services, energy, transport infrastructure, manufacturing , public sector
Customer Engagement

Fabrice Kwetchet
Senior Solution Architect, Prodware
Fabrice is a leader with a passion for technologies, the cloud, and digital transformation. He has been working with Dynamics 365 since 2006. A developer at heart, he has designed and developed solutions for enterprises for more than 18 years. He likes solving complex problems by providing functional and technical expertise to implement innovative, cost-effective, and efficient solutions on time. Fabrice enjoys keeping up with the newest features in the Microsoft Cloud and using them to optimize his solutions. His expertise is in Dynamics 365 Sales, Customer Service, and Marketing solutions.
Customer Engagement

Faiz Muhammad
Solutions Architect, Mazik Global Inc.
- 10 years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 15 years of experience as solution architect
- 3 FastTrack projects
- Industry specializations: healthcare, public sector, manufacturing, financial ervices
Customer Engagement

Faiz Muhammad
Solutions Architect, Mazik Global Inc.
Faiz has more than 15 years of experience as a solutions architect, specializing in implementations of large-scale enterprise solutions for the public sector, financial services, and healthcare. He has expertise in Dynamics 365, Azure, Microsoft Cloud for Healthcare, and integration frameworks that allow interoperability and open standards. Faiz is leading digital transformation programs where legacy on-premises services are transitioned to modern cloud-based technology stack solutions. He fosters relationships across customer leadership, project teams, and solution architects to identify and implement industry best practices that reduce implementation time and increase ROI.
Customer Engagement

Gangadhar Banakar
Lead Solution Architect, EY
- 12 years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 6 years of experience as solution architect
- 2 FastTrack projects
- Industry specializations: public sector, government, financial services, oil and gas, health care, professional services
Customer Engagement

Gangadhar Banakar
Lead Solution Architect, EY
With 12 years of experience with Microsoft Dynamics, Gangadhar leads projects for enterprise customers across various domains. He specializes in solutions using Dynamics 365 Customer Service, Sales, Marketing, Project Operations, Human Resources, Field Service, Power Platform, and Azure. He delivers quality solution architecting for consulting engagements, pre-sales, green/brown field implementation, migrations, and upgrades. His expertise in security, data integrity, performance, and user experience make him vital to clients. He shares his knowledge with colleagues and clients through technical whitepapers and reusable assets.
Customer Engagement

Grégory Mao
Solution Architect, Avanade
- 7 years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 11 years as solution architect
- 3 FastTrack projects
Customer Engagement

Grégory Mao
Solution Architect, Avanade
As a business applications lead, Grégory oversees Avanade’s Dynamics 365 and Microsoft Power Platform solutions across European engagements. He started his journey with Dynamics CRM in 2006 and specializes in migrations to Dynamics 365 from on-premises and non-Microsoft solutions. Grégory is a Community of Practice Lead for Dynamics 365 migrations, helping solution architects design robust solutions for customers to adopt the best of the Microsoft Cloud. He and his team also work on Power Platform accelerators. He enjoys being an instructor, delivering Avanade Dynamics 365 Bootcamps for the next generation of professionals.
Customer Engagement

Gustavo Guello
Executive Partner, Smart Consulting
- 16 years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 11 years as solution architect
- 3 FastTrack projects
- Industry specialization: professional services, retail
Customer Engagement

Gustavo Guello
Executive Partner, Smart Consulting
Gustavo is a seasoned business and technical leader with more than 16 years of enterprise architecture experience. An expert in the professional services industry, he has been ahead of the curve in taking advantage of the breadth and depth of Dynamics 365 Project Service Automation capabilities. He architected one of the largest Project Service Automation implementations worldwide, partnering with the Microsoft development team to optimize the solution, improve project health, and provide feedback. Gustavo has a growth mindset, and his designs consistently improve both technical and business return on investments.
Customer Engagement

Henry (Heng) Luo
Group Manager, Avanade
- 19 years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 11 years as solution architect
- 6 FastTrack projects
- Industry specializations: oil, healthcare, manufacturing, construction, retail, financial services, education
Customer Engagement

Henry (Heng) Luo
Group Manager, Avanade
Henry started his technology career as a developer and has been a Dynamics CRM loyalist since it was in preview. He has owned the cloud transformation journey for five Fortune 500 companies, streamlining their businesses through prospect to cash solutions. He has received accolades for his expertise on data migration and integration with Dynamics 365, and is an expert in Microsoft Power Apps and DevOps. In addition to building Microsoft CRM courses, Henry has more than 30 Microsoft certifications.
Customer Engagement

Ivan Kurtev
Enterprise Architect, Hitachi Solutions Americas Ltd
- 16 years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 13 years as solution architect
- 11 FastTrack projects
- Industry specializations: manufacturing, construction
Customer Engagement

Ivan Kurtev
Enterprise Architect, Hitachi Solutions Americas Ltd
With over 20 years of experience as a CRM consultant, Ivan has implemented CRM solutions in a variety of industries and technologies. His combination of functional and technical skills has proven essential in the successful definition and delivery of CRM solutions for his customers. Ivan is focused on helping enterprise customers maximize their investment in Microsoft Azure and across Dynamics 365 applications through the implementation of industry-leading best practices for design, development, release management, and performance optimization.
Customer Engagement

Jay Leffue
Sr. Director of Solution Architecture, ArganoArbela
- 11 years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 4 years of experience as solution architect
- 4 FastTrack projects
- Industry specializations: N/A
Customer Engagement

Jay Leffue
Sr. Director of Solution Architecture, ArganoArbela
Jay has over 19 years of technology experience, moving from web development and progressing to solution architecture, with specialization in Microsoft Dynamics 365 and Power Platform. He currently leads the Technical and Solution Architect team at ArganoArbela. While very technical, he architects solutions from a business value and innovation mindset to deliver invaluable results to clients. Jay embraces the Microsoft platform, and his passion is helping clients capitalize on the transformative opportunity it brings.
Customer Engagement

Joe Purnell
Senior Solution Architect, EY
- 11 years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 6 years as solution architect
- 4 FastTrack projects
- Industry specializations: manufacturing, oil and gas, technology, heavy equipment, telecommunications
Customer Engagement

Joe Purnell
Senior Solution Architect, EY
Joe’s experience with Dynamics 365 began in 2012 as a customer in the manufacturing space. After working as an implementation engineer for a leading configure-price-quote provider, he began overseeing the full Dynamics 365 implementation lifecycle at Sonoma Partners (now EY). Joe loves creating unique solutions that improve business efficiency. His driving desire to learn helps him stay current on product enhancements that benefit his clients. A strong proponent for diversity and inclusion, he serves as a chairperson and board member of multiple organizations supporting the LGBT+ community.
Customer Engagement

John Jones
Enterprise Architect, TTEC
- 17 years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 11 years as solution architect
- 5 FastTrack projects
- Industry specializations: public sector, financial services, travel
Customer Engagement

John Jones
Enterprise Architect, TTEC
John has implemented more than 20 CRM projects, recently leading an implementation with Dynamics 365 customer engagement, Human Resources, finance and operations, and Microsoft Power Platform apps within the UK public sector. His passion for DevOps helps his team succeed in developing solutions and processes that enable agility and simplicity within a single project
Customer Engagement

Karthik Srinivasan
Associate Director, KPMG
- 18 years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 10 years of experience as solution architect
- 3 FastTrack projects
- Industry specializations: higher education, public sector, financial services
Customer Engagement

Karthik Srinivasan
Associate Director, KPMG
Karthik is an experienced leader with over 18 years of Microsoft technology experience across Dynamics 365 customer engagement apps, Microsoft Power Platform, and Azure. He specializes in the assessment, design, and implementation of multiyear, multiphase solutions that have clear alignment with business strategy and are built on the Microsoft stack. As an enterprise architect at KPMG, he has led global teams to develop digital transformation offerings across marketing, sales, and customer service functions.
Customer Engagement

Karthikeyan Muthukrishnan
Sr. Architect, Hitachi Solutions
- 17 Years of experience with Dynamics 365 customer engagement and Dynamics CRM applications
- 9 years of experience as solution architect
- 3 FastTrack projects
- Industry specializations: financial services
Customer Engagement

Karthikeyan Muthukrishnan
Sr. Architect, Hitachi Solutions
Karthik has over 17 years of experience delivering customer experience transformation for enterprise customers using Dynamics 365 across a variety of industries. Currently a senior architect at Hitachi Solutions America, Karthik builds scalable customer engagement solutions, implementing omnichannel for contact centers using Dynamics 365 integrated with various telephony systems and other channels. Karthik works closely with clients to determine digital transformation priorities that will help them deliver better outcomes to their customers.
Learn more about the eligibility requirements and nomination process for FastTrack Recognized Solutions Architects.
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