Microsoft FastTrack Recognized Solution Architects - Dynamics 365
FastTrack Recognized Solution Architect is a recognition conferred by the Dynamics 365 product engineering team upon a practicing solution architect, for consistently exhibiting deep architecture expertise and creating high quality solutions for customers during Dynamics 365 FastTrack governed engagements. A FastTrack Recognized Solution Architect typically works for a system integrator partner with a Dynamics 365 practice. Read about the architects who have achieved this distinction below.
Showing 12 of 35 architects
Customer Engagement

Henry (Heng) Luo
Group Manager, Avanade
- 27 years of experience with Dynamics 365 Customer Engagement and Dynamics CRM applications
- 10 years as solution architect
- 5 FastTrack projects
- Industry specializations: Oil, healthcare, manufacturing, construction, retail, financial, education
Customer Engagement

Henry (Heng) Luo
Group Manager, Avanade
Henry launched his technology career 27 years ago as a developer and has been a Dynamics CRM loyalist since its beta version. During his career, Henry has owned the cloud transformation journey for more than five Fortune 500 companies, streamlining their businesses to achieve prospect to cash by integrations with multiple Microsoft ERP solutions. He’s received accolades for his expertise on data migration and integration with Dynamics 365 and is also an expert in Power Apps and DevOps. In addition to building Microsoft CRM courseware, Henry has more than 30 Microsoft certifications to his name.
Finance and Operations

Jacob Sylvest Andersen
Lead Solution Architect, Travel Operations A/S
- 12 years of experience with Dynamics 365 Finance and Operations and Dynamics ERP applications
- 8 years as a solution architect
- 4 FastTrack projects
- Industry specializations: Travel and hospitality, manufacturing, retail, project service, and financial service
Finance and Operations

Jacob Sylvest Andersen
Lead Solution Architect, Travel Operations A/S
With more than 12 years of experience with Dynamics ERP solutions, Jacob has been at the forefront of 15 full cycle ERP implementations and has led multiple enterprise projects. His experience implementing Dynamics solutions for a customer organization enables him to build coherent and effective relationships among the different stakeholders. Jacob's personal motto is that problems can be complicated, but solutions cannot. He takes advantage of the Microsoft stack—telemetry, cloud computing, and data analytics to challenge routines and develop efficient solutions that tackle unique business needs.
Finance and Operations

Jeroen Leeflang
Managing Technical Architect, HSO
- 6 years of experience with Dynamics 365 Finance and Operations and Dynamics ERP applications
- 5 years as a solution architect
- 3 FastTrack projects
- Industry specialization: Professional services
Finance and Operations

Jeroen Leeflang
Managing Technical Architect, HSO
Jeroen is a true believer in the potential of a unified Dynamics platform and loves working on projects that span across Microsoft Business Applications, using CDS Data Integrator and Azure Integration Services. Jeroen is adept at comprehensively evaluating the out-of-the-box capabilities and minimizing customizations, continuously striving to find innovative solutions to critical issues. Jeroen enjoys giving back to his community by delivering training sessions focused on Dynamics 365, Power Platform, and Azure Integration Services.
Customer Engagement

John Jones
Enterprise Architect, HCL PowerObjects
- 15 years of experience with Dynamics 365 Customer Engagement and Dynamics CRM applications
- 8 years as solution architect
- 4 FastTrack projects
- Industry specializations: Public sector, financial services, travel
Customer Engagement

John Jones
Enterprise Architect, HCL PowerObjects
John has implemented more than 20 CRM projects and most recently led an implementation that takes advantage of Dynamics 365 Customer Engagement, Human Resource, and F&O, along with several cutting-edge Power Platform apps, within the UK public sector. As the lead for HCL PowerObjects EMEA architects’ practice, John leads over 25 architects and oversees all Dynamics 365 enterprise implementations ensuring high quality of architecture. John’s passion for anything DevOps related helps his team succeed in developing solutions and processes that enable agility and simplicity within a single project.
Finance and Operations

Jonathan Anderson
Senior Managing Consultant, BKD, LLP
- 9 years of experience with Dynamics 365 Finance and Operations and Dynamics ERP applications
- 3 years as a solution architect
- 3 FastTrack projects
- Industry specializations: Manufacturing—process and discrete
Finance and Operations

Jonathan Anderson
Senior Managing Consultant, BKD, LLP
With more than 10 years of engineering experience, Jonathan’s architectural practices are highly influenced by his background in controlled environments like Aerospace and FDA where compliance, process, and quality are core principles. His process-oriented approach helps keep all stakeholders informed and has earned him a reputation for delivering solutions on time and within budget. Jonathan has designed solutions for industries ranging from movie services to chemical process manufacturing, with a focus on minimal customizations in order to utilize core functionality.
Finance and Operations

Justin Delisle
Technical Delivery and Operations Lead, Thinkmax
- 5 years of experience with Dynamics 365 Finance and Operations and Dynamics ERP applications
- 3 years as a solution architect
- 5 FastTrack projects
- Industry specializations: Retail
Finance and Operations

Justin Delisle
Technical Delivery and Operations Lead, Thinkmax
As a lead solution architect at Thinkmax, Justin has been at the forefront of pivotal Dynamics 365 implementations within the retail and manufacturing industries. He’s skilled at assessing the customer systems and scrupulously architecting robust retail solutions. His varied experiences make him adept at articulating the business needs and finding straightforward solutions for complex scenarios. He effectively collaborates with all project stakeholders ensuring customer confidence and effortless go-lives. His depth expertise is in project service, finance, supply chain, and retail solutions. Justin’s competitiveness and energy comes from his love of hockey, a game he enjoys with friends, colleagues, and customers.
Finance and Operations

Mads Pulkkinen
CTO/ Technical Delivery and Operations Lead, BizApps
- 15 years of experience with Dynamics 365 Finance and Operations and Dynamics ERP applications
- 12 years as a solution architect
- 6 FastTrack projects
- Industry specializations: Manufacturing, retail, and pharma validated business
Finance and Operations

Mads Pulkkinen
CTO/ Technical Delivery and Operations Lead, BizApps
As a seasoned Dynamics ERP expert, Mads has worked with many of Europe's largest companies and is an advocate of scale and serviceability of environments. In his capacity as CTO, he’s committed to developing automated testing solutions supported across the Dynamics platform. Mads works closely with C-level executives and board members to understand business requirements and to draft the digital transformation of the organization. ALM with a focused DevOps approach has been his strength and his depth expertise is in retail and manufacturing industries.
Customer Engagement

Michael Dearing
Senior Manager, EY
- 12 years of experience with Dynamics 365 Customer Engagement and Dynamics CRM applications
- 8 years as solution architect
- 3 FastTrack projects
- Industry specializations: professional services, healthcare, finance, education, architecture, engineering, and construction
Customer Engagement

Michael Dearing
Senior Manager, EY
Mike is a proud husband, father, and avid PC gamer whose Dynamics CRM journey began in 2008 as a development intern at Sonoma Partners before joining them full time after graduation. Since 2012, he has been successfully leading enterprise implementations and architecting multiple client solutions, with an emphasis on performance, scalability, and flexibility of design. He tends to be more hands on than a typical architect and enjoys guiding his development team as well as joining in on the configurations and customizations to help bring the solution to life.
Finance and Operations

Mike Adams
Senior Manager, Hitachi Solutions
- 5 years of experience with Dynamics 365 Finance and Operations and Dynamics ERP applications
- 3 years as a solution architect
- 3 FastTrack projects
Finance and Operations

Mike Adams
Senior Manager, Hitachi Solutions
Mike developed his retail acumen over 25 years as a technology authority, merchant, store manager, and sales associate, including the establishment of Dell's presence in retail systems. Deeply experienced in point-of-sale solutions, he actively leads engagements with national retailers to drive business process transformation. Driven to find solutions that make retailers better at serving their customers while strengthening their retail fundamentals, Mike has a reputation for exceeding customer expectations and nurturing the next generation of retail-focused leaders.
Customer Engagement

Mukul Janeja
Director, Avanade
- 10 years of experience with Dynamics 365 Customer Engagement and Dynamics CRM applications
- 15 years as solution architect
- 7 FastTrack projects
Customer Engagement

Mukul Janeja
Director, Avanade
With a focus of more than 15 years on the Microsoft Stack, Mukul strongly believes in the potential of an integrated solution. He’s worked on multiple enterprise projects where he extended the capabilities of Dynamics solutions through integrations with custom business process flows and Power Apps to enable seamless functioning across on-premises and online systems. He also designs and drives the adoption of mobile interfaces. His passion of staying abreast of the latest innovation enables him to use the best tools to enhance solution efficiency.
Customer Engagement

Nicolas Prats
Manager, Avanade
- 10 years of experience with Dynamics 365 Customer Engagement and Dynamics CRM applications
- 6 years as solution architect
- 2 FastTrack projects
- Industry specializations: Luxury, transport
Customer Engagement

Nicolas Prats
Manager, Avanade
Nicolas is a computer enthusiast who first learned about Dynamics in 2009. He’s earned a reputation for his quality-first attitude and a "good old school" approach to fixing problems. He has participated in increasingly complex projects over the years, implementing solutions with an emphasis on stability, efficiency, and ease of maintenance. Nicolas has a flair for risk management and sways his customers with innovative, feature-rich cloud solutions. Nicolas enjoys spending time with his wife and three daughters.
Finance and Operations

Paul Heisterkamp
Solution Architect, GWS
- 11 years of experience with Dynamics 365 Finance and Operations and Dynamics ERP applications
- 5 years as a solution architect
- 2 FastTrack projects
- Industry specializations: Distribution, trade, wholesale, and warehousing
Finance and Operations

Paul Heisterkamp
Solution Architect, GWS
Paul has built a hub of knowledge over his 11 years in the ERP world, with ALM experience that spans from the design and development of features to their deployment and support. He also developed and optimized in-house ERP solutions for payment and wholesale and distribution. He trusts that the adoption of the right ALM strategy can facilitate successful implementations and religiously shares his ALM best practices via blogs. A strong advocate of One Version, he has all his customers running on the Evergreen version of the product.