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Dynamics 365 Field Service pricing

Deliver exceptional customer experiences to dispatch the right resource to the right place at the right time.

Dynamics 365 Field Service

 

$95

per user/month

Get complete field service management, including step-by-step guides and remote expert assistance.

Dynamics 365 Field Service Contractor

 

$50

per user/month

Seamlessly assign and manage external frontline technicians.

Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors. Your actual price will be reflected at checkout.

Field Service add-ins

Resource Scheduling Optimization Add-in for Dynamics 365 Field Service

 

$30

per schedulable resource/month1

Automatically create optimized scheduling for resources.

1 Pricing assumes resource scheduling optimization on a single tenant

Related products

Dynamics 365 Customer Service

 

$95

per user/month

Earn customers for life.

Compare Field Service plans

Easily identify the capabilities that are best suited to your business needs.

Dynamics 365 Field Service products

Limited

Limited  

Incuded

Included  

Add-in

Add-in
  • Field Service
  • Field Service Contractor
Field Service
Field Service Contractor
App access from the web, on mobile, and through Microsoft 365

Included

Included

AI assistance from Copilot in Dynamics 365 Field Service for work order creation and updates, scheduling, and summarization

Included

Not included

Access to Dynamics 365 Guides and Dynamics 365 Remote Assist 1

Included

Add-in

Technician performance analysis

Included

Not included

Vendor and contractor management

Included

Add-in

Planned maintenance agreements

Included

Not included

Returns processing

Included

Not included

Scheduling and resource dispatching

Included

Add-in

1Dynamics 365 Guides is in the Field Service mobile app for Dynamics 365 Contractor.

Included in all Dynamics 365 applications

Data security

99% or above uptime SLA

Works with Microsoft 365 and LinkedIn

Intelligent technologies

Phone and web support

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Get started with Dynamics 365 Field Service

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