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Dynamics 365 Field Service resources

Explore analyst research and other resources to learn more about Dynamics 365 Field Service.

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Person reading reports

Analyst research and tools

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Microsoft is named a Leader in the October 2022 Gartner® Magic Quadrant™ for Field Service Management1.

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Estimate the Total Economic Impact™ of Dynamics 365 Field Service with an ROI calculator.

See Field Service in action

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Phillips Corporation modernizes service operations and increases revenue using Field Service.

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Team Rubicon optimizes logistics and mobilizes more volunteers with Dynamics 365 Field Service.

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Santam uses Microsoft Dynamics 365 Field Service to streamline operations.

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G&J Pepsi-Cola Bottlers maximizes customer service, revenue, and cost savings.

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UD Trucks accelerates digital transformation to support customers around the clock.

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1Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Magic Quadrant for B2B Marketing Automation Platforms, Rick LaFond, Julian Poulter, Jeffrey L. Cohen, Matt Wakeman, and Jeff Goldberg, 19 September 2022.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.