Dynamics 365 Field Service resources
Explore analyst research and other resources to learn more about Dynamics 365 Field Service.
Analyst research and tools
Estimate the Total Economic Impact™ of Dynamics 365 Field Service with an ROI calculator.
Microsoft is positioned as a Leader in IDC MarketScape: Worldwide Manufacturing Field Service Management Applications 2021-2022 Vendor Assessment.
Field Service e-books
Five Ways to Know If Connected Field Service Is Right for Your Business
Nine Ways to Make Your Field Service Organization a Profit Center
Remote Service: Modernize Your Operations with Mixed Reality
A Quick-Start Guide to Building Resiliency with Customers
See Field Service in action
Siemens Smart Infrastructure reimagines the field service experience.
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G&J Pepsi-Cola Bottlers maximizes customer service, revenue, and cost savings.
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Clean Energy Fuels runs greener, boosts efficiency, and accelerates productivity.
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Midwest Industrial Supply increases operational efficiency and reduces waste.
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UD Trucks accelerates digital transformation to support customers around the clock.
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Sandvik Coromant combines human and digital intelligence into a predictive analytics solution.
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Penrith City Council gives residents more visibility and reduces wait times for service requests.
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Marabu relies on remote maintenance with HoloLens 2 and Dynamics 365.
Read the storyWebinars
Delivering Exceptional Service Experiences with Field Service and Microsoft Teams
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Increase Productivity and Customer Satisfaction with Field Service
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Adapt to a Rapidly Changing Environment series
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How to Foster Customer Relationships at a Critical Time series
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Keep Consumers Connected with Your Business series
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Exceed Customer Expectations by Offering Always-On Service series
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Configure Field Service
Configure bookable resources in Field Service
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Increase employee productivity with real-time recommendations.
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Remotely detect and resolve issues before they become a problem.
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Improve proactive service with AI-based suggestions.
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Automatically create and schedule work orders based on triggers.
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Gain customer insights with automated customer surveys.
Dynamics 365 Field Service
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