Dynamics 365 Intelligent Order Management

Turn order fulfillment into a competitive advantage

Meet your growing digital commerce needs and scale easily while supporting the latest fulfillment methods.

Adapt quickly and fulfill efficiently

Deliver on your order promise

Automate and optimize fulfillment using AI and real-time inventory, proactively overcome disruptions by reconfiguring order flows, and rapidly scale with prebuilt connectors.

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Automate and optimize fulfillment

Use rule-based fulfillment orchestration, with real-time inventory and AI, to optimize order flows with effective exception handling.

Adapt quickly to changing business models

Easily model and automate responses to fulfillment constraints using the embedded drag-and-drop policy designer to configure order flows.

Enhance your customers' experience

Increase customer satisfaction by providing greater flexibility, improved transparency, and on-time delivery every time.

Manage the entire order lifecycle

Gain real-time insights into every order, from intake to delivery, using customizable integrated dashboards.

Get up and running quickly

Scale order management using pre-built connectors to enterprise resource planning (ERP), order intake, fulfillment, and delivery partners.

Latest Announcements

A man holding tablet while checking goods

Digitally transform supply chains

Learn how the new FedEx and Microsoft cross-platform logistics solution optimizes transportation and return management, and how the integration with Microsoft Teams enhances collaboration.

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Modernizing with composability

Continuously meet evolving customer needs and accelerate your digital transformation by including composable and modular business applications in your ERP modernization projects.

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