Dynamics 365 Guides
On-the-job guidance
Create step-by-step holographic instructions to use where the work happens.
Solve problems in real time with expertise and ease
Seamlessly collaborate, share knowledge, and solve problems with a remote expert, and easily bring critical data into the workflow.
Adapt at the speed of change
Author guides for training or day-to-day processes and quickly cascade information across your organization, with no programming or 3D skills necessary.
Maximize operational efficiency using data
Incorporate Guides into your existing workflows to view and save data. Use data-driven insights to maximize your operational efficiency over time.
Customers using Dynamics 365 Guides
Capturing expertise to transform operations
Kruger taps into the expertise of its workforce using Guides to train employees and maintain complex equipment.
Driving savings and efficiencies
Eaton uses mixed reality to troubleshoot with experts, complete preventative maintenance, and train specialists in simulated environments
Improving training efficiency and consistency
Toyota Motor North America uses Guides to deliver training materials to every team member, ensuring consistency and quality of information.
Maintaining quality and meeting demand
Suntory Whisky uses Guides to meet increasing product demand, train employees, and achieve accuracy on complex procedures.
Meeting urgent staffing needs
Sheba Medical Center, Israel’s largest hospital, uses Guides to quickly address staffing needs due to COVID-19.
Create immersive learning experiences
Built-in authoring
Easily create content with ready-to-use holograms from the 3D toolkit to demonstrate task steps in the physical space.
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Powerful and adaptive workflows
Use spatial triggers and voice commands to navigate to different steps across process flows, depending on real-world actions
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Democratize data across your operations
Works seamlessly with Dynamics 365 Supply Chain Management or Dynamics 365 Field Service for an enterprise-grade Guides experience.
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How can we help?
Contact a Microsoft partner to:
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See a live demo.
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Set up a free trial.
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Get expert guidance on transforming business processes.
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Learn about purchase options, implementation and deployment.
This service is available only to organizations based in the United States.
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