Dynamics 365 Remote Assist
Work together from anywhere
Solve problems in real time
Share your real-time view with experts remotely to get the help you need, and stay hands-free on HoloLens or Dynamics 365 Remote Assist mobile.
Bring critical information into view
Take advantage of information from Dynamics 365 Field Service or capture asset information and integrate it with Microsoft Power Platform or other enterprise applications.
Walk the site without being on location
Avoid unnecessary travel and reduce costs and delays with remote inspections combining video, screenshots, and annotations on your devices.
Related applications, add-ins, and features
Manage work orders and more
Launch Dynamics 365 Remote Assist mobile directly from a Field Service mobile booking and post call info to the associated work order's timeline.Learn more
Visualize asset information
Capture photos and videos of assets to track their condition over time and view asset data from Dynamics 365 Remote Assist for validation.Learn more
Gain visibility with call analytics
View your organization’s operational dashboard in Dynamics 365 Remote Assist on desktop or mobile devices.