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Dynamics 365 plans and pricing

  • Customer Engagement Plan
  • Unified Operations Plan
  • Dynamics 365 Plan
  • Applications and offers

Customer Engagement Plan


Per user/month

Unified Operations Plan



Per user/month

Dynamics 365 Plan


Per user/month

Compare plans

Customer Engagement Plan

Unified Operations Plan

Dynamics 365 Plan

Applications and offers

Finance and Operations

Included with Unified Operations and Dynamics 365 Plans

From $170

Includes Attract and Onboard apps

From $40
Talent: Onboard
From $8
Customer Service
Project Service Automation
Field Service

App and 2,000 contacts included with 10 or more users of Customer Engagement and/or Dynamics 365 plans.

From $750
Microsoft Relationship Sales Solution
From $130
Business Central
From $70
AI-driven insights
Dynamics 365 Sales Insights2
From $50
Customer Insights
From $1,500
Customer Service Insights
Mixed reality
Remote Assist

Requires Microsoft HoloLens and a Windows 10 PC with Microsoft Teams

From $95
Additional users
Team Members
Operations Activity
From $50
Operations Device
From $75
Additional capabilities
Microsoft Forms Pro
Included with Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Marketing and Talent. Standalone app and additional responses may be purchased separately.
Microsoft Power Platform
PowerApps for Dynamics 365

Separate PowerApps licenses may be required.


Included with PowerApps for Dynamics 365

Power BI

Power BI content may be embedded within Dynamics 365 apps. Separate Power BI licenses may be required.

Pricing for nonprofit organizations

Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.

Dynamics 365 applications include

Data security

99.9 percent uptime SLA

Office 365 and LinkedIn integration

Intelligent technologies

Phone and web support