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Microsoft Dynamics 365 for Retail

Engage every shopper, everywhere

Unify digital, in-store, and back office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.

Your retail transformation begins here

Drive unified commerce

Increase revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience.

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Create a modern store experience

Manage stores efficiently, increase sales, and instantly adapt to the changing needs of your customers.

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Effectively manage merchandising

Improve ROI and product demand by centrally managing merchandising—including product information, categories, assortment, and pricing.

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Optimize operations through insights

Reduce fulfillment costs, improve inventory utilization, and efficiently manage your business by using customer and operational insights.

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Innovate with a modern and adaptable platform

Drive innovation with an application that is easy to tailor, extend, and connect to other apps and services that you already use.

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Pricing

Dynamics 365 for Retail

From

$170

Per user/month

Best value

Unified Operations Plan

Includes Retail, Finance and Operations, and Talent

From

$190

Per user/month


Customers are transforming their business with Dynamics 365 for Retail

Michael Hill uses cloud services to digitally transform retail

Hickory Farms delivers exceptional shopping experiences


Explore solutions on AppSource

Use pre-built solutions from Microsoft and our partners that extend the capabilities of Dynamics 365 for Retail to meet unique business process or industry needs.

Sunrise 365™ Supply Chain for Apparel & Footwear

By Sunrise Technologies

Dynamics 365 for Operations

An apparel and footwear solution with advanced supply chain and business intelligence.
Brick & Click - An Enterprise Digital Platform

By Sonata Software Ltd.

Dynamics 365 for Operations

A digital and in-store solution to engage customers with a unified retail experience.
Food and Beverage POS for Restaurants

By Hitachi Solutions

Dynamics 365 for Operations

A restaurant food and beverage POS for powerful service and food preparation visibility.
ax|is fashion

By K3 Software Solutions

Dynamics 365 for Operations

ax|is fashion is a concept-to-consumer solution that meets the unique needs of the fashion industry.
DXC Merchandise Planning and Execution Suite

By UXC Eclipse

Dynamics 365 for Operations

A merchandising solution including budget planning, demand forecasting, purchase planning, allocation, and replenishment.
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Product snapshot of Dynamics 365 for retail in different devices

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