Explore Dynamics 365 Sales capabilities
Activate digital selling with sales accelerator
Shorten the sales cycle with a single workspace that has everything remote sellers need to stay focused and productive.
Help remote sellers focus by giving them clear and achievable sales activities, prioritized with AI and predictive scoring.
Streamline selling with integrated multichannel tools such as soft phone dialer and email templates.
Communicate with empathy by leveraging AI-powered conversation intelligence to detect customer emotion, sentiment, and priorities.
Pivot to remote selling with the Sales Insights Add-in for Dynamics 365 Sales.
Learn moreBuild relationships with authentic and personal engagement
Unify relationship data and processes with LinkedIn Sales Navigator integration so sellers can build trust and easily manage relationships at scale.
Get profiles and insights with LinkedIn Sales Navigator integration, including related leads and ways to secure a warm introduction.
Keep track of contacts and visualize relationships among contacts with interactive org charts.
Keep relationships on track with signals from Dynamics 365 and Microsoft 365 that reveal relationship health and risks.
See the customer’s point of view and improve sales engagement by combining your customer data with survey insights from Dynamics 365 Customer Voice—included with Sales.
Drive more personalized, meaningful engagement by bringing LinkedIn and Dynamics 365 together with Microsoft Relationship Sales.
Learn moreFree up more time for selling
Minimize routine tasks with an intuitive and interactive user interface and suggestions for creating new records.
Concentrate on selling with sales playbooks that contain repeatable, winning sales techniques and contextual reference materials.
Spend less time searching for content with modern sales enablement capabilities that intelligently recommend the most relevant content and related training to sellers.
Reduce training time with a business process user interface that provides contextual guidance during every phase of the sales cycle.
Boost sales productivity with seamless tools
Improve coordination between sales and marketing with cross-team visibility into campaigns and prebuilt workflows that automatically hand off sales-ready leads.
Collaborate on deals across functions and geography with customer information and document sharing directly from Microsoft Teams, a modern hub for chat, meetings, documents, and business applications.
Minimize manual data entry by scanning and converting business cards into new records in Dynamics 365.
Streamline workflow with modern mobile applications and familiar tools like Outlook, Excel, and SharePoint that work seamlessly with Dynamics 365 Sales.
Build buyer confidence in your products using mixed reality from Dynamics 365 Product Visualize Preview.
Accelerate sales performance
Streamline planning and increase forecast accuracy using intuitive seller-generated projections augmented with predictive forecasting.
Promote accountability with snapshots and deal flow visualization to track and analyze pipeline changes.
Help sales managers drive performance with deal insights, relationship analytics, and conversation intelligence.
Discover emerging customer needs, competitive dynamics, and market trends with AI-driven insights.
Proactively identify at-risk deals, gain visibility into conversations, and provide actionable feedback through built-in coaching tools.
Help your sales team reach its full potential with the Sales Insights Add-in.
Learn moreInnovate with flexible solutions that grow with your business
Accelerate time to market by quickly adapting the prebuilt Sales and AI applications to your needs with visual editors. Automate workflows, analyze data, and easily build custom applications with Microsoft Power Platform.
Easily deliver insights to your sales team with built-in AI. Customize insights to fit your sales process—no code required.
Reduce the cost and complexity of operating a global infrastructure with Azure, and help safeguard your data throughout Microsoft datacenters.
Transform the end-to-end customer journey by unifying your marketing, sales, and service data.
Explore prebuilt Sales solutions on AppSource
Use prebuilt sales solutions from Microsoft and our partners to extend the capabilities of Dynamics 365 Sales when you have unique business process or industry needs.
Fundraising and Engagement
Modernize donor and constituent engagement to increase mission impact
PROS Smart CPQ
Increase Sales Productivity and Sales Velocity with PROS Smart CPQ (Configure, Price, Quote)
Adobe Sign for Microsoft Dynamics 365
Close business faster, safer, and more efficiently with Adobe Sign e-signatures for Dynamics 365.
Impartner PRM
Partner Relationship Management (PRM) solution with native integration to Microsoft Dynamics 365 CRM
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