Overview
Empower your sales teams
Help sales teams exceed customer expectations and reach their goals with an AI-powered CRM solution.
- Review open sales tasks, new assignments, and pipeline updates by querying Microsoft Copilot using natural language or prebuilt prompts.
- View AI-based scoring models and a prioritized work list for leads and opportunities.
- Track your pipeline and progress toward key performance indicators (KPIs) using embedded charts and dashboards.
- View a timeline of past customer activities or use Copilot to generate opportunity summaries and meeting preparation notes.
- Get suggestions for sales actions and next steps to advance the deal.
- Get email and call assistance using Copilot-generated email drafts and call summaries that include an analysis of sales KPIs and suggested tasks.
- Predict revenue and track performance against goals with forecasts and charts.
- Get insights into forecasts and team metrics like conversion and win rates by querying Copilot using natural language or prebuilt prompts.
- Provide automated sales guidance by creating sequences of sales actions for your team.
AI-powered sales playbook
Boost seller productivity and win rates with AI
Empower your sales team with AI tools that help them work smarter and close more deals. Learn how AI enables sellers to:
- Exceed customer expectations with personalized interactions.
- Improve efficiency and response time using Copilot and agents.
- Quickly understand customer needs using real-time insights.
PRICING
Dynamics 365 Sales pricing
Dynamics 365 Sales Professional
Core sales force automation and Microsoft 365 integration
$65.00
user/month, paid yearly
Core sales force automation and Microsoft 365 integration
This product is not available in your market.
Dynamics 365 Sales Enterprise Edition
Industry-leading sales force automation with contextual insights, next-generation AI, and advanced customization
$105.00
user/month, paid yearly
Industry-leading sales force automation with contextual insights, next-generation AI, and advanced customization
This product is not available in your market.
Dynamics 365 Sales Premium
Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers and managers
$150.00
user/month, paid yearly
Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers and managers
This product is not available in your market.
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Next steps
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- [1]Gartner®, Magic Quadrant™ for Sales Force Automation Platforms, Adnan Zijadic, Guy Wood, Varun Agarwal, Steve Rietberg, 25 August 2024.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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