Dynamics 365 Sales pricing
Save up to 55 percent compared with similar sales solutions from major competitors.*
Dynamics 365 Sales Professional
per user/month
Core sales force automation and Microsoft 365 integration
- Microsoft Viva Sales available at an additional cost
Dynamics 365 Sales Enterprise
per user/month
Industry-leading sales force automation with contextual insights and advanced customization capabilities
- Now includes Viva Sales
Dynamics 365 Sales Premium
per user/month
Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers and managers
- Now includes Viva Sales
Microsoft Relationship Sales
per user/month
Dynamics 365 Sales Enterprise plus LinkedIn Sales Navigator Enterprise
- Requires a 10-seat minimum
Microsoft Viva Sales
per user/month
A seller experience application that lets sellers use Microsoft 365 and Microsoft Teams to automatically capture data into any CRM system, eliminating manual data entry and giving more time to focus on selling.
- Viva Sales is included in Sales Enterprise and Sales Premium at no additional cost
Compare Dynamics 365 Sales plans
Choose the capabilities that are right for your business.
Dynamics 365 Sales products
Dynamics 365 Sales Professional | Dynamics 365 Sales Enterprise | Dynamics 365 Sales Premium | Microsoft Relationship Sales | |
---|---|---|---|---|
Limited |
Incuded |
Incuded |
Incuded |
|
Lead and opportunity management |
Included |
Included |
Included |
Included |
Marketing lists and quick campaigns |
Included |
Included |
Included |
Included |
Products, price lists, and product bundles |
Included |
Included |
Included |
Included |
Quotes, orders, and invoices |
Included |
Included |
Included |
Included |
CPQ and data enrichment solution discovery |
Included |
Included |
Included |
Included |
Live org charts |
Included |
Included |
Included |
Included |
Mobile app |
Included |
Included |
Included |
Included |
Forecasting |
Not included |
Included |
Included |
Included |
Product, relationships, and hierarchies |
Not included |
Included |
Included |
Included |
Cases (for Sales) |
Not included |
Included |
Included |
Included |
Business card scanner1 |
Not included |
Not Available as Addon |
Not Available as Addon |
Not Available as Addon |
Assistant (standard cards) |
Not included |
Included |
Included |
Included |
Email intelligence (email engagement and auto-capture) |
Not included |
Included |
Included |
Included |
Sales playbooks |
Not included |
Included |
Included |
Included |
Competitors, sales goals, and territory management |
Not included |
Included |
Included |
Included |
Partner relationship management |
Not included |
Included |
Included |
Included |
Limited |
Incuded |
Incuded |
Incuded |
|
Outlook |
Included |
Included |
Included |
Included |
Exchange |
Included |
Included |
Included |
Included |
Excel |
Included |
Included |
Included |
Included |
Teams |
Included |
Included |
Included |
Included |
OneDrive / SharePoint |
Included |
Included |
Included |
Included |
OneNote |
Included |
Included |
Included |
Included |
Knowledge management |
Not included |
Included |
Included |
Included |
Limited |
Limited |
Limited |
Limited |
|
Export to Excel, advanced analytics with separate Power BI license |
Included |
Included |
Included |
Included |
Real-time sales reports and dashboards |
Included |
Included |
Included |
Included |
Portals2 |
Add-in |
Add-in |
Add-in |
Add-in |
Limited |
Incuded |
Incuded |
Incuded |
|
Application customizations |
Add-in |
Included |
Included |
Included |
Custom applications4 (Microsoft Power Apps) |
Not included |
Included |
Included |
Included |
Workflow automation5 (Microsoft Power Automate) |
Not included |
Included |
Included |
Included |
Not included |
Not included |
Not included |
Incuded |
|
Embedded Sales Navigator in Dynamics 365 Sales |
Not included |
Not included |
Not included |
Included |
Activity sync from Sales Navigator |
Not included |
Not included |
Not included |
Included |
Accounts, leads, and contacts saved to Sales Navigator |
Not included |
Not included |
Not included |
Included |
Smart Links |
Not included |
Not included |
Not included |
Included |
Not included |
Limited |
Incuded |
Limited |
|
Predictive forecasting |
Not included |
Add-in |
Not Available as Addon |
Add-in |
Pipeline intelligence |
Not included |
Add-in |
Not Available as Addon |
Add-in |
Predictive scoring |
Not included |
Add-in |
Not Available as Addon |
Add-in |
Relationship analytics |
Not included |
Add-in |
Not Available as Addon |
Add-in |
Connection insights (who knows whom) |
Not included |
Add-in |
Not Available as Addon |
Add-in |
Notes analysis |
Not included |
Add-in |
Not Available as Addon |
Add-in |
Assistant customization and premium cards |
Not included |
Add-in |
Not Available as Addon |
Add-in |
Not included |
Limited |
Incuded |
Limited |
|
Intelligent work list |
Not included |
Add-in |
Not Available as Addon |
Add-in |
Up next widget |
Not included |
Add-in |
Not Available as Addon |
Add-in |
Sequence designer |
Not included |
Add-in |
Not Available as Addon |
Add-in |
Embedded email and phone dialer |
Not included |
Add-in |
Not Available as Addon |
Add-in |
Not included |
Incuded |
Incuded |
Incuded |
|
Call transcription |
Not included |
Included |
Not Available as Addon |
Included |
Keyword, sentiment, and emotion analysis |
Not included |
Included |
Not Available as Addon |
Included |
Competitive products and brand analysis |
Not included |
Included |
Not Available as Addon |
Included |
Pipeline analysis |
Not included |
Included |
Not Available as Addon |
Included |
Seller behavior and top seller analysis |
Not included |
Included |
Not Available as Addon |
Included |
Coaching tools |
Not included |
Included |
Not Available as Addon |
Included |
Personalized seller dashboards |
Not included |
Included |
Not Available as Addon |
Included |
Outbound calling and Teams meeting scheduler for conference calls |
Not included |
Included |
Included |
Included |
Viva Sales |
Add-in |
Included |
Included |
Not included |
1 Available to Sales Professional customers only with purchase of an AI Builder license.
2 Available as an add-in. For more information, see Power Apps portals.
3 For more information about customization, download the Dynamics 365 Licensing Guide.
4 Applies to custom applications within the same environment as the Dynamics 365 application.
5 Applies to flows that map to the context of the Dynamics 365 application.
6 Included in Viva Sales.
Included in Dynamics 365 products
Data security
99 percent or above uptime SLA
Works with Microsoft 365 and LinkedIn
Intelligent technologies
Phone and web support

Get started with Dynamics 365 Sales

* Savings estimated based on US pricing for Salesforce and Microsoft offerings as published on their websites. Microsoft internal research, September 2022.
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-
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-
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-
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