OVERVIEW
Dynamics 365 Supply Chain Management capabilities
Modernize your supply chain to enhance visibility, improve planning, streamline procurement, and optimize fulfillment.
- Improve forecast accuracy with AI, your own machine learning models, and external signals. Enhance forecast explainability, address outlier handling, and automate reports.
- Ensure faster replenishment cycles and shorter delivery lead times with complete MRP runs in minutes so planners can react to demand changes in near-real time.
- Optimize inventory with dynamic stock buffers and DDMRP by using Copilot to refine fulfillment with automated inventory placement.
- Quickly gain consensus on demand plans by collaborating with all departments in the flow of work using Microsoft Teams.
- Streamline and optimize sourcing decisions with Copilot, helping buyers rapidly assess the impact of order changes and automate approvals.
- Uncover planned purchase risks with data about past supplier performance and product metrics—all in one comprehensive workspace.
- Realize maximum cost savings by automatically applying negotiated pricing based on business-defined purchase policies.
- Onboard vendors quickly and streamline procurement in a secure app—powered by the Supplier Communications Agent, now in preview.
- Optimize your sourcing experience with punch outs to external vendor catalogs and explore more options to expedite order placement.
- Effectively track vendor performance, lead times, and quality with embedded Microsoft Power BI templates.
- Facilitate discrete, process, and lean manufacturing with various production strategies.
- Improve quality and throughput and reduce downtime by proactively managing the shop floor with real-time production views.
- Use Internet of Things (IoT) and mixed reality to implement manufacturing processes that accelerate new product time-to-market.
- Incorporate data from external manufacturing execution systems (MES) to eliminate data silos, improve quality, and optimize production.
- Drive process improvement through detailed analysis of production costs.
- Use information such as on-hand inventory and future availability to determine fulfillment locations for sustainable deliveries.
- Accurately promise order delivery with real-time inventory and transportation data through API integration with carriers such as FedEx.
- Gain real-time insights into every order from intake to fulfillment and proactively address constraints using actionable insights.
- Integrate with delivery carriers and use their extensive drop-off locations and at-home pickups with no-box returns.
- Earn customer trust by delivering consistent automated pricing, discounts, and rebates.
- Gain insights into profitability and revenue to drive accurate and competitive pricing.
- Efficiently manage sales orders with a centralized workspace and gain real-time visibility into delayed orders.
- Establish new warehouses quickly with a warehouse management-only mode. Use wizards to replicate configurations across warehouses.
- Expedite deliveries by automating warehousing operations and increasing throughput. Improve efficiency with an intuitive and customizable mobile app.
- Increase throughput and mitigate labor shortages by augmenting staff with robots for material handling.
- Achieve on-time, in-full (OTIF) rates with insights from embedded Power BI dashboards. Use mobile app-guided pick, pack, and sort capabilities.
- Perform process mining to get real-time insights into warehouse process inefficiencies and take corrective action.
- Automate allocation and reservation to accurately promise order delivery. Connect disparate inventory feeds with plug-and-play APIs.
- Proactively manage business-critical equipment using predictive, corrective, condition-based, and preventative maintenance.
- Enable peak performance using sensor data intelligence and AI-powered anomaly detection to drive proactive maintenance and improve OEE.
- Minimize downtime by scheduling and executing maintenance using the asset management app on mobile devices.
- Optimize resource utilization and avoid conflicts in maintenance work and production activities with advanced scheduling.
- Limit manufacturing downtime with optimized spare-part inventory planning based on real-time maintenance and production plans.
Features
Modernize your supply chain with Dynamics 365
Boost productivity with AI
Discover how Copilot helps automate actions in processes using natural language processing-based AI capabilities.
Accelerate modernization with composability
Modernize supply chain technology in phases without the need to rip and replace all systems, all at once.
Adapt to business needs with extensibility
Adopt and personalize standardized processes using 5,000+ developer extensibility points available through our open platform.
Improve privacy, security, and reliability
Get multiple levels of cybersecurity, physical management, and endpoint security—and a 99.9% uptime—so your data is there when you need it.
Accelerate sustainability
Work efficiently with the Sustainability Manager to reduce emissions across your operations, from designing to sourcing, to delivery and recycling.
Mitigate risk through collaboration
Enable hybrid supply chain teams, suppliers, and customers to collaborate in the flow of work—from within Dynamics 365.
Enhance user experience with a modern UI
Help new frontline workers quickly perform manufacturing and warehousing tasks—thanks to an intuitive and easy-to-use UI on handheld devices.
Act rapidly with generative help
Improve user experience with easy-to-use natural language-based help, guiding users step by step through workflows of every process.
Increase process efficiency
Perform process mining to get real-time insights into warehouse process inefficiencies and take corrective actions.
Dynamics 365 Supply Chain Management
Scalable, flexible, intelligent, and secure solution for a resilient and modern supply chain.
$210.00
user/month, paid yearly
Scalable, flexible, intelligent, and secure solution for a resilient and modern supply chain.
This product is not available in your market.
Dynamics 365 Supply Chain Management Premium
Adapt quickly to demand shifts with new demand-planning capabilities powered by Microsoft Copilot.
$300.00
user/month, paid yearly
Adapt quickly to demand shifts with new demand-planning capabilities powered by Microsoft Copilot.
This product is not available in your market.
Partners
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Consulting services
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Explore partner apps
Extend Dynamics 365 with prebuilt apps that activate AI agents across business processes.
FastTrack
Go live confidently with onboarding and training led by Microsoft experts and partners.
Customer stories
Customers are streamlining operations
RESOURCES
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- [1]Gartner, Magic Quadrant for Cloud ERP for Product-Centric Enterprises, Greg Leiter, Robert Anderson, Dixie John, Tomas Kienast, David Penny, 11 November 2024. Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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