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Choose the right support plan for your needs

With a variety of Microsoft Dynamics 365 support options available, you'll find a plan that fits your business needs. Microsoft Dynamics 365 support plans can be purchased through volume licensing programs or directly from Microsoft.

Subscription Support

Next business-day technical support response times, unlimited access to technical resources

Included with Dynamics 365 subscription and trials


Enhanced Support

Guaranteed faster response times to technical support incidents



Per user/month *

Professional Direct Support

Drive adoption by having Dynamics 365 experts provide direct advice and all day, every day technical support



Per user/month (minimum $180/month) *

Enterprise Solutions – Premier Support

Custom support option that strategically aligns with your IT landscape, with access to a designated Technical Account Manager


Contact your representative for pricing information

*Applicable for any of the Dynamics 365 Applications, Customer Engagement Plan, or Unified Operations Plan. For Dynamics 365 Plan pricing in Enhanced and Professional Direct Support contact us for details.


Contact Dynamics 365 support