Solutions that fit you. Not the other way around.
Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.
Proactive customer service
Exceed your customers’ expectations
- Empower your agents to take the right action.
- Personalize customer interactions across channels.
- Speed resolutions with automated workflows.
Connected field service
Resolve service issues before they occur
- Deliver timely, proactive field service.
- Detect service issues remotely with IoT.
- Use insights to schedule preventive maintenance.
Modern finance and operations
Accelerate your business growth
- Elevate your financial performance.
- Bring processes together to streamline operations.
- Help your employees succeed.
Engage every shopper, everywhere
- Create omnichannel customer experiences.
- Centralize merchandising, inventory, and fulfillment.
- Personalize the shopping experience at every touch point.
Be more agile with Dynamics 365
See how Dynamics 365 helps everyone across your business be more customer focused.