Dynamics 365 Fraud Protection capabilities
Help defend against fraud with adaptive AI technology that continuously learns evolving fraud patterns.
Key capabilities to protect against Fraud
- Enhance detection of account fraud
- Help safeguard accounts with a fraud protection network
- Help protect accounts with device fingerprinting
- Adaptable account rules engine fits your needs
- Help defend accounts with bot protection
- Configure the engine to match your business needs
Enhance detection of account fraud
Help protect your accounts with a capability that learns and adapts to patterns of legitimate and fraudulent account activities using Adaptive AI.
Help safeguard accounts with a fraud protection network
Gain broad awareness of account fraud activity with connected knowledge about behaviour of entities, keeping the security of confidential information and shoppers' privacy top of mind.
Help protect accounts with device fingerprinting
Detect fraud patterns and identify returning devices with high fidelity using AI models that collect device and location attributes.
Adaptable account rules engine fits your needs
Minimise customer delays and friction by configuring specialised rules and policies.
Help defend accounts with bot protection
Help protect against bot networks attempting to create synthetic accounts or gain access to accounts using stolen credentials.
Configure the engine to match your business needs
Enable customers to send custom payloads and configure real-time decision policies with an engine that helps protect specialised account activity scenarios, with scorecards and trends.
- Helps focus on profitability
- Collaborate to protect transactions
- Triangulate transaction fraud with multiple data points
- Adaptable to your business
- Increase transaction acceptance
- Help improve customer escalations
Helps focus on profitability
Take advantage of Adaptive AI that continuously learns and adapts to patterns of payment fraud, helping managers to balance profit and fraud loss.
Collaborate to protect transactions
Get broad awareness of fraud activity worldwide while keeping customer privacy intact by taking advantage of connected knowledge.
Triangulate transaction fraud with multiple data points
Use AI models to detect patterns using device and location attributes, while advanced deep learning models identify returning devices with high fidelity.
Adaptable to your business
Minimise customer delays and friction by using a versatile decision engine configured to your specialised rules and policies.
Increase transaction acceptance
Enables merchants to share transactional trust knowledge with issuing banks to help boost their acceptance rates.
Help improve customer escalations
Improve customer support by providing detailed risk insights about each transaction.
- Help protect in-store leakage
- Triangulate discount and return fraud with multiple data points
- Detect anomalies with a versatile decision engine
- Provide clear and actionable reports
- Automated discovery
Help protect in-store leakage
Efficiently detect anomalous patterns in returns and discounts activity while keeping information confidential with adaptive, unsupervised AI algorithms and connected knowledge about fraud cases.
Triangulate discount and return fraud with multiple data points
Help detect anomalies, especially in omnichannel scenarios such as “buy online, return in store”, with knowledge of devices that initiate returns and their location attributes.
Detect anomalies with a versatile decision engine
Empower store managers to act quickly and mitigate losses by identifying anomalies and potential fraud on returns and discounts.
Provide clear and actionable reports
Help store managers take action with up-to-date BI reports and insights on anomalies related to merchandise discounts and returns.
Help increase operational efficiency by reducing the manual effort required to identify at-risk business entities and functions.
Read the latest about Fraud Protection
"We need to be able to identify fraud and loss problems faster, and using Dynamics 365 Fraud Protection helps us do that."
Soren Rasmussen Software Architect, BESTSELLER
"After adding Dynamics 365 Fraud Protection to our Yardley of London e-commerce platform, we assessed and are impressed with the impact it has had on reducing fraud and increasing revenues."
Nagender Arya President for East Asia, Europe, Africa and Business Development, Wipro
"We think there's tremendous power in this capability [Dynamics 365 Fraud Protection] to reduce those false positive declines…we're also seeing an increased ability to capture the true fraud."
Sarah Strauss SVP, Head of Fraud for US Card, Capital One
Streamline your retail operations
Engage customers across channels
Build loyalty and exceed expectations
Drive strategic financial decisions with AI
Unify and automate your financial processes
Decrease global financial complexity and risk
Act on up-to-date insights
Drive project delivery success
Optimise project economics