Dynamics 365 Commerce capabilities
Foster lasting relationships through intelligent tools that strengthen your brand.

Capabilities
Get the most out of retail commerce with a unified solution

The changing landscape of retail
Gain insights into key retail trends and a deeper understanding of how to adapt and accelerate transformation amid the market disruption.

Enabling retailers to reimagine the road ahead
Learn about the Commerce innovations Microsoft is introducing at NRF 2021, and how retailers have adapted to succeed during the past year.

Deliver seamlessly connected shopping across retail channels
Gain deeper insight into how Dynamics 365 can help your business streamline retail sales and commerce capabilities.

Updates to enhance omnichannel shopping
See what’s new and coming in our latest release wave for Commerce.

Help protect your e-commerce business against fraud
Increase your revenue and protect your reputation with comprehensive protection that decreases fraud, reduces operational expenses, and increases bank acceptance rates.

Elevate retail experiences with Commerce
Learn how to create differentiated, insightful retail experiences for every customer with Commerce.

"Dynamics 365 gives our customers the ability to buy online, return in-store, and take advantage click-and-collect, while simultaneously supporting our global colleagues to make smarter and more accurate decisions."
Jackie Reid Program Lead, Project Reboot, Dr. Martens

"We can see how often a customer shops with us and how much they spend. It really informs how we should be speaking to each customer and what products and services to offer in the future."
Sarah Metcalf Hamper Buyer, Fortnum & Mason
Announcing B2B e-commerce capabilities for Dynamics 365 Commerce
Bring together B2B and B2C e-commerce on a single platform to deliver relevant, impactful purchasing experiences.
Related products

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Connect Commerce with a real-time CDP to gain a 360-degree view.
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Predict customer needs using built-in AI.
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Power seamless personalised experiences across all touchpoints.

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Increase your revenue.
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Protect your reputation.
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Take an innovative approach.

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Use real-time observational data.
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Improve in-store operations.
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Provide optimal shopping experiences.

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Help protect your teams.
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Streamline your return to the workplace.
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Deploy in as little as 60 minutes.
Explore add-on solutions on AppSource
Extend Dynamics 365 Commerce capabilities with prebuilt solutions from Microsoft and our partners.