Dynamics 365 Commerce capabilities
Foster lasting relationships through intelligent tools that strengthen your brand.
Get the most out of retail commerce with a unified solution
Exceed customer expectations with seamless commerce experiences
See how data helps drive innovation across customer purchasing experiences.
Four new and important retail trends
Get deeper insights into emerging trends impacting retail businesses.
Five trends transforming B2B buying and e-commerce
Discover how B2B buyers and organisations are adapting to changes in the market and how digital commerce capabilities are changing B2B engagement.
Get more personal
Build customer relationships through relevant and unified personal experiences.
Deliver seamlessly connected shopping across retail channels
Learn how Dynamics 365 can help your business streamline retail sales and commerce capabilities.
Enable a new level of B2B digital sales excellence
Read about the newly introduced B2B e-commerce capabilities for Commerce.
"Dynamics 365 gives our customers the ability to buy online, return in-store, and take advantage of click-and-collect, while simultaneously supporting our global colleagues to make smarter and more accurate decisions."
Jackie Reid Program Lead, Project Reboot, Dr. Martens
"We're very excited about the opportunity to find something that works with not only different software solutions throughout the company, but different solutions within the store."
Nick Corthier : Chief Financial Officer LIDS
Announcing B2B e-commerce capabilities for Dynamics 365 Commerce
Bring together B2B and B2C e-commerce on a single platform to deliver relevant, impactful purchasing experiences.
Connect Commerce with a real-time customer data platform (CDP) to gain a 360-degree view.
Predict customer needs using built-in AI.
Power seamless personalised experiences across all touchpoints.
Increase your revenue.
Protect your reputation.
Take an innovative approach.
Use real-time observational data.
Improve in-store operations.
Provide optimal shopping experiences.
Boost seller productivity.
Adapt to rapid changes.
Shift to digital experiences.
Get an intuitive agent experience.
Continuously improve services.
Uncover customer service insights.
Automate and optimise fulfilment.
Manage the entire order lifecycle.
Enhance your customers’ experience.
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