Dynamics 365 customer stories

Mercedes-Benz USA

Mercedes-Benz improved service technician efficiency to help solve issues in minutes instead of days.

Toyota Ukraine

To improve speed of service across its more than 35 dealerships, this vehicle importer overhauled its digital toolbox and streamlined its data.

Encory GmbH

To help create a reverse logistics operation from scratch in just three months, Encory deployed Dynamics 365.

Dow University of Health Sciences

One of Pakistan’s most respected public universities transformed its operations to increase productivity and bring transactional agility.

University of South Florida

USF enabled collaboration across the entire school to help facilitate remote learning for its 56,000 students.

Rose-Hulman Institute of Technology

To consolidate their disparate solutions systems into a single, connected solution, this private institution chose Dynamics 365.

Banco Sabadell

To better understand and personalise their customers’ experiences, Banco Sabadell implemented Dynamics 365.

Cobiscorp

Cobiscorp achieved faster, more agile financial operations in the cloud to bring more efficiency to its nearly 600 employees.

Investec

To create more valuable customer relationships, this global financial services company used Dynamics 365 to enable better sales conversations.

New Zealand Trade and Enterprise

This government agency created better and more personal customer experiences to result in a 400 percent increase in engagement.

Penrith City Council

To help put residents first, Penrith City Council used Dynamics 365 to reduce public service wait times from weeks to days.

City of Lafayette

Lafayette turned to Microsoft to deploy critical projects that will provide better services to over 130,000 citizens.

Dayton Children's Hospital

To create unified, 360-degree patient profiles, the hospital deployed Dynamics 365 to improve patient experiences.

VITAS Healthcare

With Dynamics 365, VITAS built a customer engagement platform to build more compassionate, dedicated care for its 19,000 daily patients.

MediView

This healthcare startup reduced its time to market by up to 70 percent with help from Dynamics 365.

Sandvik

Sandvik chose Dynamics 365 to speed up its financial close, reduce manual work, and establish tighter internal controls around journal entries.

Musashi Seimitsu Industry Co.,Ltd.

With Dynamics 365 Remote Assist, Musashi Seimitsu remotely established a new production line that saved 264 work hours.

PERI Deutschland GmbH

PERI quickly rolled out and adopted a cloud-first strategy across 30 countries with Dynamics 365.

Miami HEAT

To pump up fans and boost their revenue, Miami HEAT turned to Dynamics 365 to uncover customer insights.

TEEG

TEEG surfaced customer data insights to better delight customers across its 300 Family Entertainment Centres spanning seven countries.

Caesars Entertainment

Caesars bet on the Microsoft Cloud to deliver better customer experiences and new entertainment options for the casino gaming industry.

L'Oréal

L’Oréal enabled manufacturing experts to install, upgrade, and troubleshoot equipment remotely in real time.

Columbia Sportswear

With Dynamics 365, Columbia digitally transformed its operations and gained greater insight into consumer activities.

Dr. Martens

Recognising the need to evolve and expand into new global markets, the brand replaced all its legacy applications with Dynamics 365.