Dynamics 365 customer stories
Coca-Cola Beverages Africa unified its operations across more than 40 bottling plants to better serve 650,000 retail outlets.
Automotive
Mercedes-Benz USA
Mercedes-Benz improved service technician efficiency to help solve issues in minutes instead of days.
Toyota Ukraine
To improve speed of service across its more than 35 dealerships, this vehicle importer overhauled its digital toolbox and streamlined its data.
Encory GmbH
To help create a reverse logistics operation from scratch in just three months, Encory deployed Dynamics 365.
Education
Dow University of Health Sciences
One of Pakistan’s most respected public universities transformed its operations to increase productivity and bring transactional agility.
University of South Florida
USF enabled collaboration across the entire school to help facilitate remote learning for its 56,000 students.
Rose-Hulman Institute of Technology
To consolidate their disparate solutions systems into a single, connected solution, this private institution chose Dynamics 365.
Financial Services
Banco Sabadell
To better understand and personalise their customers’ experiences, Banco Sabadell implemented Dynamics 365.
Cobiscorp
Cobiscorp achieved faster, more agile financial operations in the cloud to bring more efficiency to its nearly 600 employees.
Investec
To create more valuable customer relationships, this global financial services company used Dynamics 365 to enable better sales conversations.
Government
New Zealand Trade and Enterprise
This government agency created better and more personal customer experiences to result in a 400 percent increase in engagement.
Penrith City Council
To help put residents first, Penrith City Council used Dynamics 365 to reduce public service wait times from weeks to days.
City of Lafayette
Lafayette turned to Microsoft to deploy critical projects that will provide better services to over 130,000 citizens.
Health
Dayton Children's Hospital
To create unified, 360-degree patient profiles, the hospital deployed Dynamics 365 to improve patient experiences.
VITAS Healthcare
With Dynamics 365, VITAS built a customer engagement platform to build more compassionate, dedicated care for its 19,000 daily patients.
MediView
This healthcare startup reduced its time to market by up to 70 percent with help from Dynamics 365.
Manufacturing
Sandvik
Sandvik chose Dynamics 365 to speed up its financial close, reduce manual work, and establish tighter internal controls around journal entries.
Musashi Seimitsu Industry Co.,Ltd.
With Dynamics 365 Remote Assist, Musashi Seimitsu remotely established a new production line that saved 264 work hours.
PERI Deutschland GmbH
PERI quickly rolled out and adopted a cloud-first strategy across 30 countries with Dynamics 365.
Media and telecommunications
Miami HEAT
To pump up fans and boost their revenue, Miami HEAT turned to Dynamics 365 to uncover customer insights.
TEEG
TEEG surfaced customer data insights to better delight customers across its 300 Family Entertainment Centres spanning seven countries.
Caesars Entertainment
Caesars bet on the Microsoft Cloud to deliver better customer experiences and new entertainment options for the casino gaming industry.
Retail and consumer goods
L'Oréal
L’Oréal enabled manufacturing experts to install, upgrade, and troubleshoot equipment remotely in real time.
Columbia Sportswear
With Dynamics 365, Columbia digitally transformed its operations and gained greater insight into consumer activities.
Dr. Martens
Recognising the need to evolve and expand into new global markets, the brand replaced all its legacy applications with Dynamics 365.
Explore all global Dynamics 365 customer stories
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