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Dynamics 365 Field Service capabilities

Deliver exceptional customer experiences.

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Capabilities

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”When we start a Dynamics 365 Remote Assist call, it automatically creates a case in Dynamics 365 Field Service, and we can store a recording of the repair work to refer back to it if needed. We were impressed by how seamlessly the pieces interoperate.”

Helmut Draxler
Chief Digital and Information Officer
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Related applications

  • Deliver exceptional customer experiences

  • Ensure consistent and dependable operations

  • Optimise resources and reduce costs

  • Help remote employees work together

  • Use mixed-reality collaboration

  • Get instant access to experts

  • Reduce errors and increase safety

  • Close knowledge gaps

  • Adapt to your work in real time

  • Build an agile, connected supply chain

  • Streamline planning and production

  • Maximise operational profitability

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