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Microsoft Dynamics 365 for Field Service

Screenshot showing BI Dashboard and other Field Service Capabilities

Innovate with proactive service

Deliver a seamless, end-to-end service experience with Dynamics 365 for Field Service. Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences.

Proactive and connected field service begins here

Optimise your resources

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Make technicians more effective

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Deliver better outcomes with IoT

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Engage your customers

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Innovate with a modern and adaptable platform

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Pricing

Dynamics 365 for Field Service

 

R1 235

Per user/month

Best value

Customer Engagement Plan

Includes Field Service, Customer Service, Project Service Automation, and Sales

 

R1 495

Per user/month


Customers are transforming with Dynamics 365 for Field Service

Sandvik Coromant saves customers millions through predictive service resolution.

Sodexo is creating a competitive advantage with the ability to innovate faster.

Handicare is improving service outcomes and helping people across the globe.


Explore pre-built solutions on AppSource

Use pre-built solutions from Microsoft and our partners to extend the capabilities of Dynamics 365 for Field Service when you have unique business process or industry needs.

Glympse integration for Field Service

By Microsoft Dynamics 365

Dynamics 365

Transform customer experiences with automated notification of technician location.
Advanced Field Service

By Dynamics Software

Dynamics 365

Enhance your field service investment with extended case management, customer asset warranty, and agreement coverage.
IoT Service Hub

By Hitachi Solutions

Azure for Cortana Intelligence

Enable organizations to transform their maintenance model from repair and replace to predict and prevent.
Warranty Management and Product Repair

By Armanino LLP

Dynamics 365

Helps companies turn warranty management into a profit center.
Twilio

By Microsoft

Power BI

Visualize your Twilio powered customer and field interactions directly in Power BI.
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Market momentum

Microsoft is positioned as a Visionary in the Gartner September 2017 Magic Quadrant for Field Service Management.

5 Ways to Know You're Ready for Connected Field Service.

Explore GDPR and how Dynamics 365 helps you comply with this European privacy law.

5 Steps to Successful Servitization.

Nine Ways to Turn Your Field Service Centre into a Profit Centre.

How innovative field service organisations are planning for the future today.


Try Dynamics 365 for Field Service

Screenshot showingdifferent Field Service Capabilities

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