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Dynamics 365 Marketing resources

Deepen your understanding of Dynamics 365 Marketing with videos, e-books, webinars, and more

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Woman using a laptop computer

Industry and customer recognition

Gartner Peer Insights names Microsoft a Customers’ Choice for CRM Lead Management.1

CRM Watchlist 2020 by Paul Greenberg names Microsoft the highest scorer in the Winners with Distinction category.

Dynamics 365 Marketing was named to the Constellation ShortListTM for top vendors in B2B Marketing Automation for the Enterprise.2


Get a detailed look at key features

Introduction to Dynamics 365 Marketing

Build Customer Journeys

Design engaging, eye-catching emails

Qualify your hottest leads

Run webinars and meetings with Microsoft Teams

Create online surveys with Dynamics 365 Customer Voice

Capture leads from LinkedIn

Win new opportunities with account-based marketing

E-books and guides

Customer Centricity: A Key Priority Across All Lines of Business

Read the e-book

The Benefits of Aligning Sales and Marketing

Read the e-book

Learn how to orchestrate customer journeys and engage customers

Read the guide

Top Signs to Know You’ve Outgrown Basic Email Marketing

Read the e-book

Three Ways Sales and Marketing Alignment Reduces Costs

Read the e-book


Align Marketing and Sales Operations

Watch the webinar

Top 3 Myths of the Buyer’s Journey

Watch the webinar

Increase Agility in a Remote Sales Environment

Watch the webinar series

Drive Demand with Account-Based Marketing

Watch the webinar

Organise Successful Modern Events with Ease

Watch the webinar

Turn Prospects into Engaged Customers

Watch the webinar series

Courses and certifications

Elevate your Marketing skills with step-by-step guidance

Become a certified Marketing functional consultant associate

Take the next step