Dynamics 365 Sales resources
Industry and customer recognition
Gartner once again names Microsoft Dynamics 365 Sales a Leader in 2020 Magic Quadrant for Sales Force Automation.
Microsoft is the highest scorer in the Watchlist 2020 Winners with Distinction category.
Microsoft is a February 2020 Gartner Peer Insights Customers’ Choice for CRM Lead Management.
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Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
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E-books
Three Ways Sales and Marketing Alignment Reduces Costs
Building and Strengthening Relationships in Today’s Sales Environment
Delivering Personalised Experiences in Times of Change
6 Strategies to Boost Sales Productivity
Give Your Sales Team the Winning Edge
Customer Experience Playbook
Videos
Adaptive selling in Dynamics 365 Sales
How to accelerate digital selling with Dynamics 365
Drive accountability with advanced forecasting in Dynamics 365 Sales
Coach your team with conversation intelligence in the Dynamics 365 Sales Insights add-in
Podcasts
The future of sales is digital, with Mary Shea
Technology opens new doors in real estate, with Ro Malik
Transforming sales and leading with empathy, with Chris Weber
Reports
Learn how AI propels sales and marketing in this report by Harvard Business Review Analytic Services.
Gain insights on how to achieve sales goals by combining personalised customer relationships and strategic use of data.
Nucleus Research expects customers using Dynamics 365 Sales and LinkedIn Sales Navigator to see a 15 percent increase in sales productivity.
Customer stories
Grant Thornton responds to crisis and adapts business processes with Dynamics 365.
Lufthansa Industry Solutions simplifies sales processes with Dynamics 365.
Rockwell Automation brings visibility and new capabilities to sellers with Dynamics 365.
Startup L&T-NxT supercharges its global sales with fast implementation of Dynamics 365.
Grant Thornton closes new opportunities faster with Dynamics 365 Sales Insights and AI.
Ecolab delivers a compelling vision using mixed reality from Dynamics 365.
HP grows its sales pipeline related to Dynamics 365 and LinkedIn by 6,500 percent in four months.
AEP Energy powers personalisation with Dynamics 365 Customer Insights.
Argusi increases sales with Dynamics 365 Sales Professional.
Leerwerkloket combats unemployment with Dynamics 365 Sales Professional.
Northrop & Johnson boosts sales and marketing efforts with Dynamics 365.
Team Rubicon serves communities during crisis with Dynamics 365.
Webinars
Turn Prospects into Engaged Customers webinar series
Episode 2: Build Relationships at Scale
Turn Prospects into Engaged Customers webinar series
Episode 3: Personalise Buyer Experiences
Turn Prospects into Engaged Customers webinar series
Episode 4: Make Insight-Driven Decisions
How to Foster Customer Relationships at a Critical Time webinar series
Episode 1: Understand and Engage Customers in Uncertain Times
How to Foster Customer Relationships at a Critical Time webinar series
Episode 2: Lead Your Sales Team Through a Crisis Today and in the Future
How to Foster Customer Relationships at a Critical Time webinar series
Episode 3: Adapt to Customer Needs to Earn Loyalty and Trust
Training and certifications
Discover the business value of Dynamics 365 Sales
Get an overview of Dynamics 365 Sales Professional
Become a Microsoft Certified Dynamics 365 Sales Functional Consultant Associate
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