Dynamics 365 Sales
resources
Explore e-books, videos, webinars, and other
Dynamics 365 Sales resources.
Industry and analyst recognition
Discover the ROI realised with Dynamics 365 Sales in this commissioned study, conducted by Forrester Consulting on behalf of Microsoft.
Microsoft is named a Leader in The Forrester Wave™: Core CRM Solutions, Q3 2022.1
Dynamics 365 is on the Constellation ShortList™ for top suppliers in Sales Force Automation and Sales Engagement Platforms.
E-books and infographics
Three Strategic Priorities to Help You Get Started on Full-Funnel Sales
Three Ways Sales and Marketing Alignment Reduces Costs
Be the Grandmaster of Digital Selling with Four Strategies
Six Strategies to Boost Sales Productivity
Give Your Sales Team the Winning Edge
Customer Experience Playbook
AI Simplified: Business Applications with Intelligence Built In
Power your sales performance with Dynamics 365 + Microsoft Teams
Videos
Adaptive selling in Dynamics 365 Sales
Accelerate digital selling with sales accelerator
Argusi increases lead generation with Microsoft 365
Drive accountability with advanced forecasting in Dynamics 365 Sales
Grant Thornton serves customers remotely with Dynamics 365 Sales
Watch the video
Add a human touch with Dynamics 365 Sales + LinkedIn Sales Navigator
C.H. Robinson improves customer experiences with Dynamics 365
Leerwerkloket uses Dynamics 365 to help job seekers
Customer stories
STIHL embraces holistic, analytical sales management
Hawa expands its sliding-door solutions worldwide
Taylor Wimpey boosts sales visibility and the selling experience
Dextra improves seller productivity and reduces costs
SalesSense gains transparency across the entire sales process
Webinars and podcasts
How to Build a Connected Sales and Marketing Experience
Accelerate Cross-Organisation Collaboration with Dynamics 365 Sales and Microsoft Teams
Accelerate Revenue with AI
Sales Strategies for a Hybrid World, with Gerry Murray
Series: Increase Agility in a Remote Sales Environment
Optimising Seller and Sales Manager Efficiency with Conversation Intelligence
Series: How to Foster Customer Relationships at a Critical Time
Training and certifications
Learn the fundamentals of Dynamics 365 Sales
Get an overview of Dynamics 365 Sales Professional
Become a Certified Dynamics 365 Sales Functional Consultant
Get started with Dynamics 365 Sales
1 The Forrester Wave™: Core CRM Solutions, Q3 2022, Forrester Research, Inc., July 27, 2022
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