Dynamics 365 Sales resources
Industry and customer recognition
Gartner once again names Microsoft Dynamics 365 Sales a Leader in 2020 Magic Quadrant for Sales Force Automation.
Microsoft is the highest scorer in the Watchlist 2020 Winners with Distinction category.
Microsoft is a February 2020 Gartner Peer Insights Customers’ Choice for CRM Lead Management.
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Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
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E-books
Building and Strengthening Relationships in Today’s Sales Environment
Delivering Personalised Experiences in Times of Change
6 Strategies to Boost Sales Productivity
Give Your Sales Team the Winning Edge
Igniting SMB Growth with Exceptional Customer Experiences
Videos
How to accelerate digital selling with Dynamics 365
Drive accountability with advanced forecasting in Dynamics 365 Sales
Coach your team with Call intelligence in Dynamics 365 Sales
Podcasts
The future of sales is digital, with Mary Shea
Rebuilding your business online, with Richard Wang
Transforming sales and leading with empathy, with Chris Weber
Reports
Discover how to stay competitive in today's world by modernising your sales and marketing efforts with AI insights.
Gain insights on how to achieve sales goals by combining personalised customer relationships and strategic use of data.
Nucleus Research expects customers using Dynamics 365 Sales and LinkedIn Sales Navigator to see a 15 percent increase in sales productivity.
Customer stories
Rockwell Automation brings visibility and new capabilities to sellers with Dynamics 365.
Startup L&T-NxT supercharges its global sales with fast implementation of Dynamics 365.
Grant Thornton closes new opportunities faster with Dynamics 365 Sales Insights and AI.
Ecolab delivers a compelling vision using mixed reality from Dynamics 365.
HP grows sales pipeline related to Dynamics 365 and LinkedIn by 6,500 percent in four months.
AEP Energy powers personalisation with Dynamics 365 Customer Insights.
How Argusi grows sales with Dynamics 365 Sales Professional.
Leerwerkloket combats unemployment with Dynamics 365 Sales Professional.
Northrop & Johnson boosts sales and marketing efforts with Dynamics 365.
Webinars
Remote selling accelerated
Nurture More Demand Webinar: Episode 1
Build Relationships at Scale Webinar: Episode 2
Personalise Buyer Experience Webinar: Episode 3
Make Insight-Driven Decisions Webinar: Episode 4
See Dynamics 365 in action: Episode 5
Lead Your Sales Team Through a Crisis Today and in the Future
Modernise Your Sales Productivity in Hours, Not Days
Training and certifications
Discover Dynamics 365 Sales value and implementation
Get a Dynamics 365 Sales Professional overview
Become a Microsoft Dynamics 365 certified associate
Take the next step
