Dynamics 365 Sales resources
Explore e-books, videos, webinars, and other Dynamics 365 Sales resources.
Industry and analyst recognition
Gartner once again names Microsoft Dynamics 365 Sales a Leader in 2020 Magic Quadrant for Sales Force Automation.1
Microsoft is the highest scorer in the Watchlist 2020 Winners with Distinction category.
Microsoft is a February 2020 Gartner Peer Insights Customers’ Choice for CRM Lead Management.
E-books
Three Ways Sales and Marketing Alignment Reduces Costs
Read the e-bookFive Revenue Killers and How to Defeat Them
Read the e-bookDelivering Personalised Experiences in Times of Change
Read the e-bookSix Strategies to Boost Sales Productivity
Read the e-bookGive Your Sales Team the Winning Edge
Read the e-bookIgniting SMB Growth with Exceptional Customer Experiences
Read the e-bookCustomer experience playbook
Get the playbookAI Simplified: Business Applications with Intelligence Built In
Read the e-bookDelight Your Customers in Just Three Steps
Read the e-bookVideos
Adaptive selling in Dynamics 365 Sales
How to accelerate digital selling with Dynamics 365
Argusi increases lead generation with Microsoft 365 integration
Drive accountability with advanced forecasting in Dynamics 365 Sales
Grant Thornton serves customers remotely with Dynamics 365 Sales
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Add a human touch with Dynamics 365 Sales + LinkedIn Sales Navigator
C.H. Robinson improves customer experience with Dynamics 365
Leerwerkloket helps job seekers with Dynamics 365
Customer stories
Openwork improves customer relationships with Dynamics 365
Read the story
C.H. Robinson improves customer experience with Dynamics 365
Read the story
Rockwell Automation empowers sellers with Dynamics 365
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MVP Health Care uses Dynamic 365 to personalise member support
Read the story
Lufthansa improves data quality with Dynamics 365
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iQ Fuel transforms partner collaboration with Dynamics 365
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Team Rubicon serves communities during crisis with Dynamics 365
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Dynamics 365 helps HP create the sales workforce of the future
Read the storyWebinars
Series: Increase Agility in a Remote Sales Environment
Episode 1: Guide and Collaborate with Customers Remotely
Series: Increase Agility in a Remote Sales Environment
Episode 3: Help Teams Adapt to the Rapidly Changing Business Environment
Series: Help Your Teams Adapt to a Rapidly Changing Environment
Episode 1: Remote Selling Accelerated
Series: How to Foster Customer Relationships at a Critical Time
Episode 2: Lead Your Sales Team Through a Crisis Today and in the Future
Series: Turn Prospects into Engaged Customers
Episode 1: Nurture More Demand
Series: Turn Prospects into Engaged Customers
Episode 2: Build Relationships at Scale
Series: Turn Prospects into Engaged Customers series
Episode 3: Personalise Buyer Experience
Modernise Your Sales Productivity in Hours, Not Days
Watch now
Increase Agility in a Remote Sales Environment
Watch nowTraining and certifications
Discover the business value of Dynamics 365 Sales
Get an overview of Dynamics 365 Sales Professional
Become a Certified Dynamics 365 Sales Functional Consultant
Try Dynamics 365 Sales
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1
Gartner does not endorse any supplier, product or service depicted in its research publications, and does not advise technology users to select only those suppliers with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.