Recursos de Dynamics 365 Customer Insights
Browse featured resources from industry analysts and Microsoft in your favorite format
Informes de los analistas
Microsoft named a leader in The Forrester Wave™: Customer Analytics Technologies, Q3 2020
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Campari Group uses Customer Insights to unify data silos and increase revenue
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Delivering Personalized Experiences in Times of Change
Leer el libro electrónicoCustomer Centricity: A Key Priority Across All Lines of Business
Leer el libro electrónicoBuyer’s Guide for CDP: Selecting the Right Customer Data Platform
Leer el libro electrónicoThe Customer Data Platform Advantage: How CDP Compares to CRM and DMP
Leer el libro electrónicoWhy CDP Matters in B2B: Consumer Experiences Are Shaping B2B Expectations
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Get an overview of how Customer Insights powers personalized experiences.
See a product demo of Customer Insights.
Descubra cómo los restaurantes de comida rápida han conseguido servir experiencias deliciosas.
Descubra cómo los comerciantes al por menor consiguen clientes de por vida.
Descubra cómo las organizaciones de servicios financieros ofrecen experiencias gratificantes.
Descubra cómo la Administración Pública está transformando las experiencias de los ciudadanos.
See how Tivoli delights guests using Customer Insights.
Learn how AEP Energy powers personalization with Customer Insights.
Case studies
Campari Group raises the bar for customer experiences.
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MVP Health Care personalizes member support and promotes healthy communities.
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Tivoli uses a holistic view of customers to personalize engagement touch points.
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UNICEF Netherlands turns donors into lifetime supporters.
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AEP Energy lights up personalized experiences with Customer Insights.
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Dayton Children’s Hospital heals its fragmented data landscape.
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TruGreen aumenta el valor de la vida útil de los clientes proporcionando servicios más proactivos y predictivos.
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Marston’s transforms the guest experience with personalized engagement.
Leer el casoSeminarios web y podcasts
CDP Institute: Use CDPs to Lay a Foundation for Connected Customer Experiences
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Futurum: The Future of Customer Data Platforms
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451 Research: Deliver Connected Experiences with Customer Data Platforms
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CDP Institute: The Rise of Customer Data Platforms, with David Raab
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Personalized Experiences with a 360-Degree View of Your Customers
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Personalize B2B Experiences with Customer Insights
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Keep Consumers Connected with Your Business
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Learn the fundamentals of Customer Insights
Create a unified customer profile in Customer Insights
Explore Microsoft model-driven app integrations
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