Ir al contenido principal

Consiga clientes para toda la vida

Build brand affinity and customer loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalized experiences.

Effortless customer service starts here

Personalize service

Deliver the tailored service customers expect across channels with AI-enabled experiences and insights to proactively resolve problems and ensure peace of mind.

Empower teams

Give your teams the right tools to intelligently handle routine requests and resolve more complex issues.

Unify technology

Simplify agent and customer experiences through one complete source of customer data using a single, extensible platform.

Precios

Dynamics 365 Customer Service Professional

Core customer service capabilities
42,20 €

Por usuario/mes

Dynamics 365 Customer Service Enterprise

Advanced customer service capabilities
80,10 €

Por usuario/mes

Chat for Dynamics 365 Customer Service

Permita la interacción en tiempo real entre los clientes y los agentes humanos
50,60 €

Por usuario/mes

Requires Enterprise license

Digital Messaging

More digital channels to expand omnichannel engagement
63,20 €

Por usuario/mes

Requires Enterprise license

Nuestros clientes se están transformando con Dynamics 365 Customer Service

Explore otros recursos

Estudio "Total Economic ImpactTM" de Microsoft Dynamics 365 Customer Service

Descubra cómo seis empresas muy diferentes consiguieron mejorar su eficiencia e incrementar la captación y retención de clientes.

Gartner Magic Quadrant sobre CRM Customer Engagement Center

Gartner sitúa a Microsoft en el Leaders Quadrant en su Magic Quadrant sobre CRM Customer Engagement Center de 2019.

The Microsoft Global State of Customer Service

Descubra lo que puede hacer para fidelizar a sus clientes.

Deliver even better customer service with Dynamics 365 integrated solutions

Dynamics 365 Customer Service Insights

Use AI-driven insights to make better decisions and proactively improve customer satisfaction.

Más información

Dé el siguiente paso