Siirry pääsisältöön

Dynamics 365:n Ota yhteyttä myyntiin -pienoissovellus

Luo pitkäaikaisia asiakassuhteita

Support customers anytime, anywhere with Dynamics 365 Customer Service. Empower your teams with insights into customer satisfaction–boosting analytics and AI-powered features to spend less time searching and more time engaging.

Announcing the first-party voice channel for Customer Service

Lue blogia

Effortless support starts here

Tee palvelusta yksilöllistä

Consistently deliver the tailored service customers expect across channels using 360-degree customer views that allow agents to personalize every interaction.

Anna tiimeille oikeat työkalut

Take the guesswork out of case resolution using tools designed to equip agents with the right information at the right time.

Optimize with AI

Simplify agent and customer experiences. Use rich insights to resolve cases faster, proactively serve agent suggestions, and quickly identify areas to automate.


Dynamics 365 Customer Service Professional

Customer Servicen perusominaisuudet
42,20 €


Dynamics 365 Customer Service Enterprise

Customer Servicen lisäominaisuudet
80,10 €


Dynamics 365 Customer Servicen digitaalinen viestintä -laajennus

Monipuolista vuorovaikutusta useissa digitaalisissa viestintäkanavissa
63,20 €


Edellyttää Enterprise-käyttöoikeutta

Dynamics 365 Customer Servicen keskustelu -laajennus

Live-keskustelun monikanavainen vuorovaikutus asiakkaiden ja asiakaspalvelijoiden välillä
50,60 €


Edellyttää Enterprise-käyttöoikeutta

New licensing discount

Get licensing discounts of 100 percent in your first four months for Dynamics 365 Sales Professional or Dynamics 365 Customer Service Professional when adopting from qualified legacy systems. Contact your Microsoft partner or account representative to get started today.*

*Offer available from August 1, 2020, to June 30, 2021. Limited to new qualified customers adopting Dynamics 365 Sales Professional or Dynamics 365 Customer Service Professional from qualified legacy systems. Minimum one-year term required. Additional terms and conditions apply. Contact your Microsoft partner for complete details and to confirm if you qualify for this offer.

Asiakkaat uudistavat toimintojaan Dynamics 365 Customer Servicen avulla

Löydä lisäresursseja

CRM Customer Engagement Center Gartner Magic Quadrant -raportti

Gartner on jälleen kerran sijoittanut Microsoftin johtajavaksi toimijaksi vuoden 2020 CRM Customer Engagement Center Magic Quadrant -raportissaan.

CRM Watchlist 2020

Microsoft is the highest scorer in the Winners with Distinction category.

How Customer Service and Mixed Reality Pave a Road to the Future of Work

Learn how mixed-reality solutions help employees work effectively from anywhere and provide better customer service.

Deliver end-to-end service with Dynamics 365 integrated solutions

Dynamics 365 Remote Assist

Empower service teams to collaborate more efficiently by working together from different locations with Remote Assist on HoloLens, Android, or iOS devices.

Lue lisää

Ota seuraava askel