Ressources Dynamics 365 Customer Insights
Browse featured resources from industry analysts and Microsoft in your favorite format
Recherche des analystes
Microsoft named a leader in The Forrester Wave™: Customer Analytics Technologies, Q3 2020
Consultez le rapport
Campari Group uses Customer Insights to unify data silos and increase revenue
Consultez le rapportE-books
Delivering Personalized Experiences in Times of Change
Lisez l’e-bookCustomer Centricity: A Key Priority Across All Lines of Business
Lisez l’e-bookBuyer’s Guide for CDP: Selecting the Right Customer Data Platform
Lisez l’e-bookThe Customer Data Platform Advantage: How CDP Compares to CRM and DMP
Lisez l’e-bookWhy CDP Matters in B2B: Consumer Experiences Are Shaping B2B Expectations
Lisez l’e-bookVideos
Get an overview of how Customer Insights powers personalized experiences.
See a product demo of Customer Insights.
Découvrez comment la restauration rapide sert des expériences exquises.
Découvrez comment les détaillants fidélisent leurs clients.
Regardez maintenant comment les services financiers délivrent des expériences gratifiantes.
Découvrez comment le secteur public transforme les expériences des citoyens.
See how Tivoli delights guests using Customer Insights.
Learn how AEP Energy powers personalization with Customer Insights.
Case studies
Campari Group raises the bar for customer experiences.
Lisez le témoignage
MVP Health Care personalizes member support and promotes healthy communities.
Lisez le témoignage
Tivoli uses a holistic view of customers to personalize engagement touch points.
Lisez le témoignage
UNICEF Netherlands turns donors into lifetime supporters.
Lisez le témoignage
AEP Energy lights up personalized experiences with Customer Insights.
Lisez le témoignage
Dayton Children’s Hospital heals its fragmented data landscape.
Lisez le témoignage
TruGreen augmente la durée de vie des clients en fournissant des services plus proactifs et prédictifs.
Lisez le témoignage
Marston’s transforms the guest experience with personalized engagement.
Lisez le témoignageWebinaires et podcasts
CDP Institute: Use CDPs to Lay a Foundation for Connected Customer Experiences
Visionnez le webinaire
Futurum: The Future of Customer Data Platforms
Écoutez le podcast
451 Research: Deliver Connected Experiences with Customer Data Platforms
Visionnez le webinaire
CDP Institute: The Rise of Customer Data Platforms, with David Raab
Écoutez le podcast
Personalized Experiences with a 360-Degree View of Your Customers
Visionnez le webinaire
Personalize B2B Experiences with Customer Insights
Visionnez le webinaire
Keep Consumers Connected with Your Business
Visionnez le webinaireTraining
Learn the fundamentals of Customer Insights
Create a unified customer profile in Customer Insights
Explore Microsoft model-driven app integrations
Try Dynamics 365 Customer Insights
Take the next step