Microsoft Ignite

On demand

Application: Microsoft Forms Pro

Learn how Microsoft Forms Pro empowers anyone in your organization to easily capture, analyze, and take action on customer and employee feedback to delight customers.

On demand

Application: Dynamics 365 Commerce

Learn how to create differentiated, insightful retail experiences for every customer with Dynamics 365 Commerce.

On demand

Application: Dynamics 365 Customer Service

Learn how to provide a seamless, personalized customer experience across any channel with Dynamics 365 Customer Service.

On demand

Application: Dynamics 365 Customer Insights

Learn how to drive personalized customer experiences using Dynamics 365 Customer Insights, Microsoft’s customer data platform.

On demand

Application: Dynamics 365 Sales Pro

Learn about small and medium-sized business (SMB) strategies for delivering exceptional customer experiences that drive loyalty and revenue.

On demand

Application: Dynamics 365 Marketing

Learn about the role of technology in driving alignment between marketing and sales and the four key areas you can focus on to help bridge the gap between these teams.

On demand

Application: Dynamics 365 Marketing

Explore the truth behind the top three myths of the buyer’s decision-making process and learn how to build a buyer’s journey map and refine your campaign strategy.

On demand

Application: Dynamics 365 Business Central

Learn how to grow your business, meet changing customer demands, and overcome information silos, disconnected systems, and manual processes with Dynamics 365 Business Central.

On demand

Application: Dynamics 365 Marketing

Get tips for setting up a Dynamics 365 Marketing trial, turning prospects into business relationships, and nurturing more sales-ready leads using multi-channel campaigns.

On demand

Application: Dynamics 365 Field Service

Learn how to reduce costs and improve productivity by shifting your service from a reactive to a proactive, predictive model using Dynamics 365 Field Service and Azure IoT Central.

On demand

Application: Dynamics 365 Marketing

Learn how to discover what your customers are saying and seeking with Dynamics 365 Market Insights, which turns media, search, and business data into actionable insights.

On demand

Application: Dynamics 365 Customer Service

Explore how customer expectations are reframing the customer service model from a single channel or non-integrated multichannel experience to a dynamic, integrated platform.