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Dynamics 365 Customer Service Professional

Deliver seamless, world-class customer service experiences with a unified technology infrastructure.

Accesso in qualsiasi momento, ovunque

Esperienza agente intuitiva

Risultati guidati

Piattaforma flessibile ed estendibile

Informazioni e analisi

Personalize your service

Help customers solve issues on their own with easy to use self-service options. Earn customers for life by continuously improving the service experience with intuitive, easily updated knowledge base articles.

Empower your team

Speed onboarding and help avoid escalations by offering an intuitive agent experience. Get the right answers every time with knowledge-driven case management and ensure fast and accurate resolution with dynamic guidance.

Uncover insights by unifying your technology

Get a 360-degree view of each customer journey by unifying your data and technology. You’ll gain previously inaccessible insights to optimize performance and reduce costs. Plus, quickly adopt additional functionality as your needs grow.


Dynamics 365 Customer Service Professional

42,20 €

Per utente/mese

Esplora le soluzioni predefinite in AppSource

Usa le soluzioni predefinite di Microsoft e dei nostri partner per estendere le funzionalità di Dynamics 365 Customer Service Professional in presenza di esigenze del settore o di processi aziendali univoci.


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