Dynamics 365 Customer Service Professional
Deliver seamless, world-class customer service experiences with a unified technology infrastructure.
Accesso in qualsiasi momento, ovunque
Esperienza agente intuitiva
Risultati guidati
Piattaforma flessibile ed estendibile
Informazioni e analisi
Personalize your service
Help customers solve issues on their own with easy to use self-service options. Earn customers for life by continuously improving the service experience with intuitive, easily updated knowledge base articles.
Empower your team
Speed onboarding and help avoid escalations by offering an intuitive agent experience. Get the right answers every time with knowledge-driven case management and ensure fast and accurate resolution with dynamic guidance.
Uncover insights by unifying your technology
Get a 360-degree view of each customer journey by unifying your data and technology. You’ll gain previously inaccessible insights to optimize performance and reduce costs. Plus, quickly adopt additional functionality as your needs grow.
Prezzi
Dynamics 365 Customer Service Professional
Per utente/mese
Esplora le soluzioni predefinite in AppSource
Usa le soluzioni predefinite di Microsoft e dei nostri partner per estendere le funzionalità di Dynamics 365 Customer Service Professional in presenza di esigenze del settore o di processi aziendali univoci.
PowerChat
Live chat and track conversations from visitors on your website within CRM for Dynamics 365.
Five9 Cloud Contact Center
Computer telephony integration (CTI) screen pop for Microsoft Dynamics CRM
TelephoneIntegration: Phone connected to Dynamics
Connect your phone to Dynamics 365 to get Click-2-Dial, Caller-recognition, Screen-Pops and more
Fai il prossimo passo
