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Risorse di Dynamics 365 Customer Service

Report di analisti

Gartner indica ancora una volta Microsoft come leader nel Magic Quadrant per CRM Customer Engagement Center.

Network Contacts ha distribuito Microsoft Dynamics 365 per semplificare l'offerta dei servizi e consentire ai propri clienti di risparmiare. Leggi il report sul ROI di Nucleus Research.

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Earn customers for life with Customer Service

Improve customer satisfaction with Customer Service Insights

Provide intelligent customer service with Dynamics 365

Case study

The Colchester Borough Council empowers its citizens with self-service options.

TruGreen grows greener lawns and cultivates happier customers.

The city of Brampton transforms government services to better serve citizens.

Webinar

See how to earn customers for life using Dynamics 365

Additional resources

Learn how to define customer experience and customer engagement.

Leggi il blog

Explore how Dynamics 365 helps you comply with GDPR, the European privacy law.

Leggi l'e-book

Discover insights on the global state of customer service.

Leggi il report

Formazione

resources-ideas

Get started with Dynamics 365 Customer Service.

Incorporate omnichannel capabilities into Customer Service.

Use Customer Service queues to manage case workloads.

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