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Dynamics 365 Sales

Activate digital selling

Shift to digital experiences

Meet buyers where they are and provide safe and friction-free buying with digital and remote experiences.

Build relationships

Fortify customer relationships with a unified view across LinkedIn Sales Navigator, Dynamics 365, and Microsoft 365.

Boost seller productivity

Reduce seller burden with familiar and cohesive tools and streamlined, automated processes.

Adapt to rapid changes

Make faster, more informed decisions with real-time insights and extensible and scalable sales solutions.

Real customers, real results

11-month ROI

C.H. Robinson, one of the world’s largest logistics platforms, achieved ROI by discovering unmet customer needs with Dynamics 365 Sales.

Help sellers sell and buyers buy

Bring together the entire sales team to facilitate the buyer journey

  • Sales managers
  • Sales operations
  • Prioritized customers and activities
  • Effective conversation techniques
  • Multichannel engagement
  • Planning and forecasting
  • Real-time visibility
  • Coaching at scale
  • Tailor for specific roles
  • Customizable AI
  • Configurable sales process

Magic Quadrant for Sales Force Automation

Microsoft named a Leader in the 2020 Gartner Magic Quadrant for Sales Force Automation

Expand digital experiences with complementary solutions

Microsoft Teams

Dynamics 365 Virtual Agent

Dynamics 365 Customer Voice

Provide coordinated virtual engagement with an enterprise collaboration hub that brings together colleagues, customers, and contextual customer data.

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Provide fast and convenient experiences with always-on chatbots that can qualify and assist customers, as well as seamlessly hand them off to a live agent.

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Automatically personalize engagement based on customer feedback gathered through surveys.

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