長期にわたる顧客を獲得する
Build brand affinity and customer loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalized experiences.
Effortless customer service starts here
Personalize service
Deliver the tailored service customers expect across channels with AI-enabled experiences and insights to proactively resolve problems and ensure peace of mind.
Empower teams
Give your teams the right tools to intelligently handle routine requests and resolve more complex issues.
Unify technology
Simplify agent and customer experiences through one complete source of customer data using a single, extensible platform.
価格
Dynamics 365 Customer Service Professional
1 ユーザーあたり月額
Dynamics 365 Customer Service Enterprise
1 ユーザーあたり月額
Chat for Dynamics 365 Customer Service
1 ユーザーあたり月額
Requires Enterprise license
Digital Messaging
1 ユーザーあたり月額
Requires Enterprise license
Dynamics 365 Customer Service を利用して変革を進めるお客様
その他のリソースを確認する
Microsoft Dynamics 365 Customer Service の Total Economic ImpactTM
各業界の 6 社の企業が、効率性を高め、顧客維持とエンゲージメントの向上を実現した事例をご確認ください。
CRM Customer Engagement Center の Gartner Magic Quadrant
Gartner は、2019 年の CRM Customer Engagement Center の Magic Quadrant で Microsoft を Leaders Quadrant に位置付けました。
Deliver even better customer service with Dynamics 365 integrated solutions
Dynamics 365 Customer Service Insights
Use AI-driven insights to make better decisions and proactively improve customer satisfaction.
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