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Dynamics 365 영업 문의 위젯

Dynamics 365 Customer Service 기능

모든 채널에서 일관되고 연결된 지원을 제공하는 엔드 투 엔드 솔루션을 살펴보세요.

기능

The Inspira logo
"We use Dynamics 365 for Customer Service as the backbone for enhancing the patient experience and to provide frictionless access to Inspira clinical resources."

Tom Pacek
Chief Information Officer, Inspira Health Network

새로운 음성 채널 소개

Quickly identify factors that affect customer satisfaction by getting immediate access to insights—from customer interactions to AI-driven topic clustering—delivered by Azure Communication Services.

Resolve customer issues fast using self-service solutions like conversational virtual agents, as well as agent productivity tools like call transcription and sentiment analysis.

Create personalized customer experiences resulting in more successful outcomes through consistent, connected support, both on voice and digital messaging channels.

다음 단계 진행