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평생 고객 확보

Build brand affinity and customer loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalized experiences.

Effortless customer service starts here

Personalize service

Deliver the tailored service customers expect across channels with AI-enabled experiences and insights to proactively resolve problems and ensure peace of mind.

Empower teams

Give your teams the right tools to intelligently handle routine requests and resolve more complex issues.

Unify technology

Simplify agent and customer experiences through one complete source of customer data using a single, extensible platform.

가격

Dynamics 365 Customer Service Professional

Core customer service capabilities
₩56,200

사용자 1명/월 기준

Dynamics 365 Customer Service Enterprise

Advanced customer service capabilities
₩106,800

사용자 1명/월 기준

Chat for Dynamics 365 Customer Service

고객과 상담원 간의 실시간 인게이지먼트
₩67,500

사용자 1명/월 기준

Requires Enterprise license

Digital Messaging

More digital channels to expand omnichannel engagement
₩84,300

사용자 1명/월 기준

Requires Enterprise license

Dynamics 365 Customer Service를 통해 혁신하는 고객들

부가적인 리소스 살펴보기

Microsoft Dynamics 365 Customer Service의 Total Economic ImpactTM

다양한 6곳의 기업들이 더 효율적으로 많은 고객을 유치하고 고객 인게이지먼트를 창출한 방법을 확인해 보세요.

CRM Customer Engagement Center 부문의 Gartner Magic Quadrant

Gartner 조사기관은 CRM Customer Engagement Center 부문 2019년 Magic Quadrant의 Leaders Quadrant로 Microsoft를 선정했습니다.

The Microsoft Global State of Customer Service

고객 충성도를 높이는 방법에 대해 알아보세요.

Deliver even better customer service with Dynamics 365 integrated solutions

Dynamics 365 Customer Service Insights

Use AI-driven insights to make better decisions and proactively improve customer satisfaction.

자세히 알아보기

다음 단계 진행하기