메인 페이지로 이동하기

Dynamics 365 Customer Service Professional

Deliver seamless, world-class customer service experiences with a unified technology infrastructure.

언제 어디서나 액세스 가능

상담원의 직관적인 환경

높은 성과를 위한 가이드

확장 가능한 유연한 플랫폼

인사이트와 분석

Personalize your service

Help customers solve issues on their own with easy to use self-service options. Earn customers for life by continuously improving the service experience with intuitive, easily updated knowledge base articles.


Empower your team

Speed onboarding and help avoid escalations by offering an intuitive agent experience. Get the right answers every time with knowledge-driven case management and ensure fast and accurate resolution with dynamic guidance.


Uncover insights by unifying your technology

Get a 360-degree view of each customer journey by unifying your data and technology. You’ll gain previously inaccessible insights to optimize performance and reduce costs. Plus, quickly adopt additional functionality as your needs grow.

가격

Dynamics 365 Customer Service Professional

₩56,200

사용자 1명/월 기준

AppSource의 사전구축 솔루션 살펴보기

특정한 비즈니스 프로세스 또는 업계 요구가 있을 때는 Microsoft와 파트너들이 개발한 사전 구축된 솔루션을 사용하여 Dynamics 365 Customer Service Professional의 기능을 확장할 수 있습니다.

PowerChat

제공 PowerObjects An HCL Company

Dynamics 365

Live chat and track conversations from visitors on your website within CRM for Dynamics 365.

Five9 Cloud Contact Center

제공 Five9

Dynamics 365

Computer telephony integration (CTI) screen pop for Microsoft Dynamics CRM

TelephoneIntegration: Phone connected to Dynamics

제공 mscrm-addons.com

Dynamics 365

Connect your phone to Dynamics 365 to get Click-2-Dial, Caller-recognition, Screen-Pops and more

CRM Starter Pack

제공 MTC

Dynamics 365

CRM Add-on Combo for Basic Dynamics 365/CRM Functions.

다음 단계 진행하기