Dynamics 365 Customer Service 관련 리소스

조사기관 보고서

Gartner는 CRM Customer Engagement Center 부문의 Magic Quadrant 리더로 다시 한번 Microsoft를 선정했습니다.

Network Contacts는 Microsoft Dynamics 365 배포를 통해 간편하게 서비스를 딜리버리하고 고객이 부담하는 비용을 절감했습니다. Nucleus Research의 ROI 보고서에서 확인해 보세요.

Earn customers for life with Customer Service

Improve customer satisfaction with Customer Service Insights

Provide intelligent customer service with Dynamics 365

The Colchester Borough Council empowers its citizens with self-service options.

TruGreen grows greener lawns and cultivates happier customers.

The city of Brampton transforms government services to better serve citizens.

See how to earn customers for life using Dynamics 365

Learn how to define customer experience and customer engagement.

Explore how Dynamics 365 helps you comply with GDPR, the European privacy law.

Discover insights on the global state of customer service.

Get started with Dynamics 365 Customer Service.

Incorporate omnichannel capabilities into Customer Service.

Use Customer Service queues to manage case workloads.