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Dynamics 365-kontrollprogram for å kontakte salgsavdeling

Få kunder for livet

Support customers anytime, anywhere with Dynamics 365 Customer Service. Empower your teams with insights into customer satisfaction–boosting analytics and AI-powered features to spend less time searching and more time engaging.

Announcing the first-party voice channel for Customer Service

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Effortless support starts here

Tilpass service

Consistently deliver the tailored service customers expect across channels using 360-degree customer views that allow agents to personalize every interaction.

Myndiggjør team

Take the guesswork out of case resolution using tools designed to equip agents with the right information at the right time.

Optimize with AI

Simplify agent and customer experiences. Use rich insights to resolve cases faster, proactively serve agent suggestions, and quickly identify areas to automate.


Dynamics 365 Customer Service Professional

Grunnleggende kundeservicefunksjoner
kr 405,70

Per bruker/måned

Dynamics 365 Customer Service Enterprise

Avanserte kundeservicefunksjoner
kr 770,80

Per bruker/måned

Tillegg for digitale meldinger for Dynamics 365 Customer Service

Omfattende omnikanal-engasjementet i ulike kanaler for digitale meldinger
kr 608,60

Per bruker/måned

Krever Enterprise-lisens

Tillegg for chatting for Dynamics 365 Customer Service

Live omnikanal-samhandling på chat mellom kunder og agenter
kr 486,80

Per bruker/måned

Krever Enterprise-lisens

New licensing discount

Get licensing discounts of 100 percent in your first four months for Dynamics 365 Sales Professional or Dynamics 365 Customer Service Professional when adopting from qualified legacy systems. Contact your Microsoft partner or account representative to get started today.*

*Offer available from August 1, 2020, to June 30, 2021. Limited to new qualified customers adopting Dynamics 365 Sales Professional or Dynamics 365 Customer Service Professional from qualified legacy systems. Minimum one-year term required. Additional terms and conditions apply. Contact your Microsoft partner for complete details and to confirm if you qualify for this offer.

Kunder transformerer virksomheten med Dynamics 365 Customer Service

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Gartner Magic Quadrant for CRM Customer Engagement Center

Gartner trekker nok en gang frem Microsoft som en markedsleder i Magic Quadrant (2020) for CRM Customer Engagement Center.

CRM Watchlist 2020

Microsoft is the highest scorer in the Winners with Distinction category.

How Customer Service and Mixed Reality Pave a Road to the Future of Work

Learn how mixed-reality solutions help employees work effectively from anywhere and provide better customer service.

Deliver end-to-end service with Dynamics 365 integrated solutions

Dynamics 365 Remote Assist

Empower service teams to collaborate more efficiently by working together from different locations with Remote Assist on HoloLens, Android, or iOS devices.

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