Verdergaan naar hoofdinhoud

Dynamics 365 Customer Service Professional

Deliver seamless, world-class customer service experiences with a unified technology infrastructure.

Altijd en overal toegang

Intuïtieve medewerkerservaring

Begeleide resultaten

Flexibel, uitbreidbaar platform

Inzichten en analytics

Personalize your service

Help customers solve issues on their own with easy to use self-service options. Earn customers for life by continuously improving the service experience with intuitive, easily updated knowledge base articles.

Empower your team

Speed onboarding and help avoid escalations by offering an intuitive agent experience. Get the right answers every time with knowledge-driven case management and ensure fast and accurate resolution with dynamic guidance.

Uncover insights by unifying your technology

Get a 360-degree view of each customer journey by unifying your data and technology. You’ll gain previously inaccessible insights to optimize performance and reduce costs. Plus, quickly adopt additional functionality as your needs grow.


Dynamics 365 Customer Service Professional

42,20 €

per gebruiker/maand

Verken kant-en-klare oplossingen in AppSource

Heb je unieke behoeften speciaal toegesneden op je bedrijfsprocessen of je branche? Gebruik dan de kant-en-klare oplossingen van Microsoft en onze partners waarmee je de mogelijkheden van Dynamics 365 Customer Service Professional kunt uitbreiden.


Door PowerObjects An HCL Company

Dynamics 365

Live chat and track conversations from visitors on your website within CRM for Dynamics 365.

Five9 Cloud Contact Center

Door Five9

Dynamics 365

Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams

TelephoneIntegration: Phone connected to Dynamics


Dynamics 365

Connect your phone to Dynamics 365 to get Click-2-Dial, Caller-recognition, Screen-Pops and more

CRM Starter Pack

Door MTC

Dynamics 365

CRM Add-on Combo for Basic Dynamics 365/CRM Functions.

Neem de volgende stap