Informatiebronnen voor Dynamics 365 Customer Service
Analyserapporten
Gartner heeft Microsoft opnieuw uitgeroepen tot leider in het Magic Quadrant voor CRM Customer Engagement Center.
Network Contacts gebruikt Microsoft Dynamics 365 om de servicelevering te stroomlijnen en geld te besparen voor hun klanten. Lees het rapport van Nucleus Research over rendement.
Video’s
Earn customers for life with Customer Service
Improve customer satisfaction with Customer Service Insights
Provide intelligent customer service with Dynamics 365
Casestudy's
The Colchester Borough Council empowers its citizens with self-service options.
TruGreen grows greener lawns and cultivates happier customers.
The city of Brampton transforms government services to better serve citizens.
Webinars
See how to earn customers for life using Dynamics 365
Additional resources
Learn how to define customer experience and customer engagement.
Lees het blogExplore how Dynamics 365 helps you comply with GDPR, the European privacy law.
Lees het e-bookDiscover insights on the global state of customer service.
Lees het rapportTraining
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