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Dynamics 365
Microsoft Dynamics 365

The new era of AI-powered business

Adapt and innovate with intelligent CRM and ERP business applications.
Overview

Shape the future of your business

Connect teams, processes, and data across your entire organization to create exceptional customer experiences and operational agility.
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Realize your vision with Dynamics 365

Become more data-driven and innovative with AI-powered apps for sales, service, finance, and supply chain operations.
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Take a guided tour

Get a closer look at how to improve specific business processes with Dynamics 365 apps.
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Compare plans and pricing

Find the right plan for your business needs by exploring the different options for each Dynamics 365 app.
Solutions

One platform. Limitless possibilities

  • Grow your revenue by using AI and real-time insights to understand customers, personalize journeys, and close more deals.
  • Create more lasting customer connections at every touchpoint while improving team processes and productivity with AI.
  • Reinvent operations, enhance productivity, and gain a competitive edge with the power of an agentic ERP system.
  • Boost performance by connecting people, processes, and data across your small or medium-sized business.
Product demos

Do more with Dynamics 365 and AI

See how AI works with Dynamics 365 applications to give every team an edge.

Close more deals and deepen customer relationships with AI assistance.

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APPS AND ADD-ONS

Enhance Dynamics 365 with apps from industry-leading partners

Add apps that help you tailor Dynamics 365 to better meet your specific business needs.
Microsoft Corporation

Copilot

Your copilot for work

Rated (#=ratingAverage#) stars out of 5 stars, by 160504 users.
Microsoft Corporation

Power BI

Collaborate better with your data.

Rated (#=ratingAverage#) stars out of 5 stars, by 143158 users.
ADOBE INC.

Adobe Acrobat for Microsoft Teams and Outlook

Gain insights, edit, convert, and collaborate on PDFs

Rated (#=ratingAverage#) stars out of 5 stars, by 48213 users.
Dropbox Inc.

Dropbox for Outlook

Share files of any size, access them from any device, and keep everyone in sync.

Rated (#=ratingAverage#) stars out of 5 stars, by 29765 users.
Featured news

What’s new and notable

NEXT STEPS

Get started with Dynamics 365

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Try for free

Get hands-on experience with Dynamics 365 business applications for 30 days.

Chat with a Dynamics 365 expert

Available M-F 6 AM to 3 PM PT. 

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Call a Dynamics 365 expert

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  1. [1]
    Results are over three years for a composite organization based on customers interviewed for a commissioned study delivered by Forrester Consulting, The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights, April 2024.
  2. [2]
    Results are over three years for a composite organization based on customers interviewed for a commissioned study delivered by Forrester Consulting, The Total Economic Impact™ of Microsoft Dynamics 365 Customer Service, February 2024.
  3. [3]
    Results are over three years for a composite organization based on customers interviewed for a commissioned study delivered by Forrester Consulting, The Total Economic Impact™ of Microsoft Dynamics 365 Field Service, December 2023.
  4. [4]
    Results are over three years for a composite organization based on interviewed customers. The Total Economic Impact™ of Microsoft Dynamics 365 ERP, a commissioned study conducted by Forrester Consulting, March 2024.
  5. [5]
    Forbes Advisor, Best Cloud ERP Software of 2024, Amy Nichol Smith, March 24, 2024.

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