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Mantenha-se ágil. Faça mais com menos.
Microsoft Dynamics 365

Mantenha-se ágil. Faça mais com menos.

Promova a eficiência, reduza os custos e crie um negócio interligado que liga pessoas, dados e processos em toda a sua organização, permitindo que cada equipa se adapte e inove rapidamente.

Saiba como

New survey on business trends: Find out why employees are calling on their organizations to personalize their productivity solutions, embrace AI, and integrate automation.

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Fique a conhecer as centenas de capacidades que vão ser disponibilizadas no Microsoft Dynamics 365 e Microsoft Power Platform. O Microsoft Viva Sales também está agora disponível.

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Soluções que se adaptam a si. Não o contrário.

Escolha uma, algumas ou todas. As aplicações Dynamics 365 são concebidas para trabalharem em conjunto e com os seus sistemas existentes para obter uma solução abrangente que liga todo o seu negócio. Assim, liga-se a todos os clientes.

Imagem de impacto nas vendas

Drive more revenue by connecting sales and marketing

  • Get increased visibility into customer needs.
  • Lead customers down the pipeline faster and close more deals.
  • Streamline processes and coach sellers.
Imagem de suporte ao cliente

Reinvente a forma como fornece o suporte ao cliente

  • Personalize as experiências de serviço.
  • Eleve a eficácia dos colaboradores.
  • Otimize as operações de serviço.
Imagem de Finanças ágeis

Crie operações financeiras e empresariais ágeis

  • Adapte-se mais rapidamente para evitar perturbações.
  • Trabalhe mais inteligentemente impulsionando eficiências.
  • Fomente um melhor desempenho com a automatização.
Imagem de Cative os compradores

Cative os compradores sempre, em qualquer lugar

  • Torne as experiências de compra simplificadas.
  • Diferencie e automatize com a IA.
  • Seja mais ágil para se adaptar rapidamente.
Imagem de cadeia de fornecimento digital

Adapte-se e prospere com uma cadeia de fornecimento digital

  • Maximize o desempenho dos recursos.
  • Transforme as operações da indústria.
  • Satisfaça as necessidades crescentes do comércio digital.

Proven to help businesses do more with less

Total Economic Impact™

Explore the advantages of Dynamics 365 by reading commissioned studies conducted by Forrester Consulting.

Up to 55 percent1

Increase in finance personnel productivity using Dynamics 365 Finance

215 percent ROI2

Over three years using Dynamics 365 Sales

73 percent reduction3

In average agent handling time using Dynamics 365 Customer Service

$1.5M savings4

By reducing unplanned machine downtime using Dynamics 365 Supply Chain Management

$44K savings5

In third party reporting spend using Dynamics 365 Business Central

Industry recognition

See why Microsoft has been recognized for vision and execution.

Leader in CRM suites

Find out why Forrester named Microsoft a Leader in The Forrester Wave™: CRM Suites, Q3 2022.

Leader in enterprise ERP technology

Discover why Nucleus Research recognized Microsoft as a Leader in their Enterprise ERP Technology Value Matrix 2022.

Sales force automation platforms

Find out why Gartner® named Microsoft a Leader in its 2022 Magic Quadrant™ for Sales Force Automation Platforms.7

Leader in core CRM solutions

Discover why Dynamics 365 is a Leader in The Forrester Wave: Core CRM Solutions, Q3 2022.

A Leader in Cloud ERP

Learn why Microsoft is a Leader in the 2022 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises.6

Worldwide SaaS and ERP applications

Find out why IDC MarketScape named Microsoft a Leader in Worldwide SaaS and Cloud-Enabled Operation ERP Applications.

See how organizations are using Dynamics 365 to make immediate impact

A truck on the bridge

Milking better outcomes

Tillamook County Creamery Association improved warehouse pallet throughput by over 50 percent while also automating key manual processes using Dynamics 365.

person discussing by pointing to laptop

Repairing products four times faster

SHI Cryogenics reduced product repair turnaround times from two months to two weeks, while also growing sales and service profits using Dynamics 365.

Group of people together with happy faces

Modernizing to save $6M

MVP Healthcare transitioned to Dynamics 365 and expects $6 million in savings by implementing AI-driven process improvements, sunsetting legacy domains, and improving IT efficiency.

Pessoa no exterior com luzes

Simplificar as operações empresariais

A Columbia Sportswear mudou para o Microsoft Azure e o Dynamics 365 para transformar digitalmente o seu negócio e otimizar as operações, desde os datacenters de TI até ao stock de armazém e ao registo de saída no ponto de venda.

Pessoa a trabalhar num carro com os HoloLens 2

Melhorar o suporte ao cliente

A Toyota adotou o Dynamics 365 Remote Assist e Guides para ajudar os técnicos a serem mais eficientes e exatos, com serviços e reparações cada vez mais complexos.

Confiada por grandes e pequenas empresas globais

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Introdução ao Dynamics 365

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1 Data point from the July 2022 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.

2 Data point from the March 2022 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.

3 Data point from the August 2020 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.

4 Data point from the August 2021 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.

5 Data point from the September 2020 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.

6Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises, 26 September 2022, Greg Leiter, Dixie John, Robert Anderson, and Tim Faith.

7Gartner, Magic Quadrant for Sales Force Automation Platforms, Adnan Zijadic, Ilona Hansen, Steve Rietberg, Varun Agarwal, 20 September 2022

Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.