Avançar para o conteúdo principal

Dynamics 365 Customer Service Professional

Deliver seamless, world-class customer service experiences with a unified technology infrastructure.

Acesso a qualquer momento e em qualquer lugar

Experiência intuitiva dos agentes

Resultados guiados

Plataforma flexível e expansível

Insights e análise de dados

Personalize your service

Help customers solve issues on their own with easy to use self-service options. Earn customers for life by continuously improving the service experience with intuitive, easily updated knowledge base articles.


Empower your team

Speed onboarding and help avoid escalations by offering an intuitive agent experience. Get the right answers every time with knowledge-driven case management and ensure fast and accurate resolution with dynamic guidance.


Uncover insights by unifying your technology

Get a 360-degree view of each customer journey by unifying your data and technology. You’ll gain previously inaccessible insights to optimize performance and reduce costs. Plus, quickly adopt additional functionality as your needs grow.

Preços

Dynamics 365 Customer Service Professional

42,20 €

Por utilizador/mês

Explore soluções pré-criadas no AppSource

Utilize soluções pré-criadas da Microsoft e dos nossos parceiros para expandir as capacidades do Dynamics 365 Customer Service Professional para as necessidades exclusivas do seu processo de negócio ou setor de atividade.

PowerChat

Por PowerObjects An HCL Company

Dynamics 365

Live chat and track conversations from visitors on your website within CRM for Dynamics 365.

Five9 Cloud Contact Center

Por Five9

Dynamics 365

Computer telephony integration (CTI) screen pop for Microsoft Dynamics CRM

TelephoneIntegration: Phone connected to Dynamics

Por mscrm-addons.com

Dynamics 365

Connect your phone to Dynamics 365 to get Click-2-Dial, Caller-recognition, Screen-Pops and more

CRM Starter Pack

Por MTC

Dynamics 365

CRM Add-on Combo for Basic Dynamics 365/CRM Functions.

Dê o próximo passo