Dynamics 365 Customer Service Professional
Deliver seamless, world-class customer service experiences with a unified technology infrastructure.
Acesso a qualquer momento e em qualquer lugar
Experiência intuitiva dos agentes
Resultados guiados
Plataforma flexível e expansível
Insights e análise de dados
Personalize your service
Help customers solve issues on their own with easy to use self-service options. Earn customers for life by continuously improving the service experience with intuitive, easily updated knowledge base articles.
Empower your team
Speed onboarding and help avoid escalations by offering an intuitive agent experience. Get the right answers every time with knowledge-driven case management and ensure fast and accurate resolution with dynamic guidance.
Uncover insights by unifying your technology
Get a 360-degree view of each customer journey by unifying your data and technology. You’ll gain previously inaccessible insights to optimize performance and reduce costs. Plus, quickly adopt additional functionality as your needs grow.
Preços
Dynamics 365 Customer Service Professional
Por utilizador/mês
Explore soluções pré-criadas no AppSource
Utilize soluções pré-criadas da Microsoft e dos nossos parceiros para expandir as capacidades do Dynamics 365 Customer Service Professional para as necessidades exclusivas do seu processo de negócio ou setor de atividade.
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