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Поддержка Dynamics 365

Access Dynamics 365 standard support and browse additional support options and pricing.

Человек смотрит на устройства
Человек смотрит на устройства



Included with any Dynamics 365 purchase

Best for businesses operating a simple environment or using a full-service partner

Unified Enterprise


Custom—contact your sales representative for pricing

Best for businesses that need comprehensive end-to-end support for the entire organization, covering all Microsoft technologies

1On-demand assessments with as-needed setup and configuration services

2Pricing is calculated by applying a rate to your historical annual IT spend by Microsoft product class. Visit Unified Enterprise support pricing for more information.

Поддержка партнеров

Find a partner with the right skills, services, or industry background to help your organization identify and implement Dynamics 365 solutions.


  • Professional Direct Support
    Directly from Microsoft online or contact your Microsoft representative to add it to your Microsoft Enterprise Agreement.
  • Unified Support
    Contact your Microsoft representative for purchasing information.
  • Technical support
    All plans include technical support. When you have a technical issue with your application, open a support request with Microsoft.
  • Advisory support
    Only the paid support plans include advisory services. When you need to get a recommendation, general advice, best practices, or guidance on how to use the products, submit an advisory ticket.
  • No, a Microsoft paid support plan is an additional resource that can be used by both you and your partner.