Resurser för Dynamics 365 Customer Insights
Browse featured resources from industry analysts and Microsoft in your favorite format
Forskning från analysföretag
Microsoft named a leader in The Forrester Wave™: Customer Analytics Technologies, Q3 2020
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Campari Group uses Customer Insights to unify data silos and increase revenue
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Delivering Personalized Experiences in Times of Change
Läs e-bokenCustomer Centricity: A Key Priority Across All Lines of Business
Läs e-bokenBuyer’s Guide for CDP: Selecting the Right Customer Data Platform
Läs e-bokenThe Customer Data Platform Advantage: How CDP Compares to CRM and DMP
Läs e-bokenWhy CDP Matters in B2B: Consumer Experiences Are Shaping B2B Expectations
Läs e-bokenVideos
Get an overview of how Customer Insights powers personalized experiences.
See a product demo of Customer Insights.
Läs om hur snabbmatsrestauranger kan leverera smakfulla upplevelser.
Se hur detaljhandlare kan bygga långvariga kundrelationer.
Se hur organisationer inom finansiella tjänster kan erbjuda bättre upplevelser.
Ta reda på hur myndigheter kan förnya medborgarnas upplevelse.
See how Tivoli delights guests using Customer Insights.
Learn how AEP Energy powers personalization with Customer Insights.
Case studies
Campari Group raises the bar for customer experiences.
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MVP Health Care personalizes member support and promotes healthy communities.
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Tivoli uses a holistic view of customers to personalize engagement touch points.
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UNICEF Netherlands turns donors into lifetime supporters.
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AEP Energy lights up personalized experiences with Customer Insights.
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Dayton Children’s Hospital heals its fragmented data landscape.
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TruGreen ökar kundvärdet genom att erbjuda mer proaktiv och förebyggande service.
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Marston’s transforms the guest experience with personalized engagement.
Läs artikelnWebbseminarier och poddsändningar
CDP Institute: Use CDPs to Lay a Foundation for Connected Customer Experiences
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Futurum: The Future of Customer Data Platforms
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451 Research: Deliver Connected Experiences with Customer Data Platforms
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CDP Institute: The Rise of Customer Data Platforms, with David Raab
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Personalized Experiences with a 360-Degree View of Your Customers
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Personalize B2B Experiences with Customer Insights
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Keep Consumers Connected with Your Business
Titta på webbseminarietTraining
Learn the fundamentals of Customer Insights
Create a unified customer profile in Customer Insights
Explore Microsoft model-driven app integrations
Try Dynamics 365 Customer Insights
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