![](http://dynamics365cdn.azureedge.net/cvt-dba7d6f0012371c4f80905956759aa128e48dffcaf5e68e67e931996fa3d4f4e/pictures/pages/customer-voice/overview/Hero_Center_Image.jpg)
Dynamics 365 Customer Voice
了解您的客户以构建更佳的体验
通过易于使用、可扩展的反馈管理解决方案来收集、分析和跟踪实时反馈。
跟踪客户情绪以提升商机
![](http://dynamics365cdn.azureedge.net/cvt-9c701b141ed0dfb8df9ff36fe38de6a0c04426052baa008b10930c8383247a6b/pictures/pages/customer-voice/overview/customer-evidence.jpg)
![Apollo 徽标](http://dynamics365cdn.azureedge.net/cvt-b67247f659ffa8ff17f2614911750c499e8974485289a0d03cefccf71e20e776/pictures/pages/customer-voice/overview/logos/apollo_logo.png)
Apollo Travel 预测客户需求
了解欧洲最大的旅游公司如何使用 Dynamics 365 Customer Voice 改进客户互动和客户体验,同时创造重复业务。
![Grant Thornton 徽标](http://dynamics365cdn.azureedge.net/cvt-1a9d6aea8313689245c7dead86b7539953fb57457feed36f86095f0a6b9011d0/pictures/pages/customer-voice/overview/logos/Grant_Thornton.png)
![PWC 徽标](http://dynamics365cdn.azureedge.net/cvt-27c569a62d46d80ea6e9c82f8588aa026d3f1e3f5bbec3696f80b08c0785b470/pictures/pages/customer-voice/overview/logos/PWC.png)
![Abinbev 徽标](http://dynamics365cdn.azureedge.net/cvt-ba78f508151db8a8aaee69a6da2702436dce65e7b1c8779867468b3adafd1e2e/pictures/pages/customer-voice/overview/logos/Abinbev.png)
![The Home Depot 徽标](http://dynamics365cdn.azureedge.net/cvt-f3bade1f99896280a9fb94dc74d636fa7b2a396291932495d024f35eb5d657c2/pictures/pages/customer-voice/overview/logos/The_Home_Depot.png)
![Air New Zealand 徽标](http://dynamics365cdn.azureedge.net/cvt-662cb56c73b56b11ad054592cde77718dce9a40fc9644fa8a61b1ebb7ac93c61/pictures/pages/customer-voice/overview/logos/Air_New_Zealand.png)
![PayPal 徽标](http://dynamics365cdn.azureedge.net/cvt-be1dec216c762ea4fcc9b7fe30a20f6d20f35978f4e19f5e7fdee17b0bbbcc08/pictures/pages/customer-voice/overview/logos/PayPal.png)
了解您的客户
将原始数据转变为更深入的见解,跨系统共享数据,以及通过加快响应速度来提高品牌忠诚度。
快速获取
- 自定义调查功能
- 现成模板
- 全渠道分发和收集
![带图钉的自动化图像](http://dynamics365cdn.azureedge.net/cvt-eae1a9e815da17a0e6957173206d751d3f8bcd81c6fef4fbe1520889290d2ca6/pictures/pages/customer-voice/overview/ProductFeatures_desktop_01.png)
- 优化的满意度指标
- 仪表板中可视化的见解
- 跨系统集成的数据
![带图钉的满意度指标仪表板图像](http://dynamics365cdn.azureedge.net/cvt-7cbb2085d3ee3acd1ee93575b61265c180c824452266563ce4ec186598b2f6d3/pictures/pages/customer-voice/overview/ProductFeatures_desktop_02.png)
- 自动预警和触发器
- 客户管理仪表板
- 实时跟进
![带图钉的预警列表图像](http://dynamics365cdn.azureedge.net/cvt-1ce717aedca2d11836bc32534c445d9e8778620460b0c79f178336f3edfc7eb4/pictures/pages/customer-voice/overview/product-features-desktop-03.png)
![一个人正在使用笔记本电脑工作](http://dynamics365cdn.azureedge.net/cvt-b036713eda8ca3f77f7b2d8b7084de70a632bf4cd8bf067dfe55c921dbf8ad27/pictures/pages/customer-voice/overview/Customer_Voice_Overview_Get_Started.jpg)
开始使用 Dynamics 365 Customer Voice
![一个人正在使用笔记本电脑工作](/pictures/pages/customer-voice/overview/Customer_Voice_Overview_Get_Started.jpg)