Microsoft Dynamics 365 for Customer Service
不費吹灰之力的客戶服務就從這裡開始
定價
最佳價值
Customer Engagement Plan
包括 Customer Service、Field Service、Project Service Automation 及 Sales
NT$3,675
每位使用者/每月
在 AppSource 上探索預先建置的解決方案
當您有獨特的商務程序或產業需求時，可利用 Microsoft 與合作夥伴們預先建置的解決方案擴充 Dynamics 365 for Customer Service 的功能。
Live Assist for Dynamics 365 Powered by CaféX
運用 CaféX
Dynamics 365
Transform customer experiences on Dynamics 365 with in-app text chat, co-browse, bots, and mobility.
Provance ITSM
運用 Provance ITSM
Dynamics 365
IT Service Management powered by Microsoft Dynamics® 365.
Five9 CTI | IVR | ACD | Dialer | Contact Center
運用 Five9
Dynamics 365
Computer telephony integration (CTI) screen pop for Microsoft Dynamics CRM
AvePoint Citizen Services
運用 AvePoint Inc.
Azure for Web Apps
Modernize incident and case management to better serve the constituents you support.
Health360 Engagement Center
運用 Tribridge
Dynamics 365
Great Patient Relationships Start with Health360 Engagement Center
市場趨勢
Gartner Magic Quadrant 的 CRM Customer Engagement Center
Gartner 在 2017 Magic Quadrant 的 CRM Customer Engagement Center 中將 Microsoft 排名為 Leaders Quadrant，這項排名的根據是該公司的願景完成度及執行能力。
Network Contacts 部署 Microsoft Dynamics 365 進行簡化其服務傳遞程序，且其投資在 5 個月後的報酬率高達 234%。
培養具高度互動及滿意度的客戶。
