跳至主要內容

Dynamics 365 Customer Service Professional

Deliver seamless, world-class customer service experiences with a unified technology infrastructure.

隨時隨地進行存取

直覺的專員體驗

引導式結果

彈性、可擴充的平台

見解及分析

Personalize your service

Help customers solve issues on their own with easy to use self-service options. Earn customers for life by continuously improving the service experience with intuitive, easily updated knowledge base articles.


Empower your team

Speed onboarding and help avoid escalations by offering an intuitive agent experience. Get the right answers every time with knowledge-driven case management and ensure fast and accurate resolution with dynamic guidance.


Uncover insights by unifying your technology

Get a 360-degree view of each customer journey by unifying your data and technology. You’ll gain previously inaccessible insights to optimize performance and reduce costs. Plus, quickly adopt additional functionality as your needs grow.

定價

Dynamics 365 Customer Service Professional

NT$1,505

每位使用者/每月

在 AppSource 上探索預先建置的解決方案

您可利用 Microsoft 與合作夥伴們預先建置的解決方案,擴充 Dynamics 365 Customer Service Professional 的功能,滿足您的獨特商務程序或產業需求。

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