![](http://dynamics365cdn.azureedge.net/cvt-dba7d6f0012371c4f80905956759aa128e48dffcaf5e68e67e931996fa3d4f4e/pictures/pages/customer-voice/overview/Hero_Center_Image.jpg)
Dynamics 365 Customer Voice
了解客戶以建立更好的體驗
透過易於使用、可調整的意見反應管理解決方案,收集、分析和追蹤即時意見反應。
追蹤客戶情緒以推動商機
![](http://dynamics365cdn.azureedge.net/cvt-9c701b141ed0dfb8df9ff36fe38de6a0c04426052baa008b10930c8383247a6b/pictures/pages/customer-voice/overview/customer-evidence.jpg)
![Apollo 標誌](http://dynamics365cdn.azureedge.net/cvt-b67247f659ffa8ff17f2614911750c499e8974485289a0d03cefccf71e20e776/pictures/pages/customer-voice/overview/logos/apollo_logo.png)
Apollo Travel 預測客戶需求
了解歐洲最大的旅遊公司如何在透過 Dynamics 365 Customer Voice 建立重複業務的同時,提高客戶參與度和客戶體驗。
![Grant Thornton 標誌](http://dynamics365cdn.azureedge.net/cvt-1a9d6aea8313689245c7dead86b7539953fb57457feed36f86095f0a6b9011d0/pictures/pages/customer-voice/overview/logos/Grant_Thornton.png)
![PWC 標誌](http://dynamics365cdn.azureedge.net/cvt-27c569a62d46d80ea6e9c82f8588aa026d3f1e3f5bbec3696f80b08c0785b470/pictures/pages/customer-voice/overview/logos/PWC.png)
![Abinbev 標誌](http://dynamics365cdn.azureedge.net/cvt-ba78f508151db8a8aaee69a6da2702436dce65e7b1c8779867468b3adafd1e2e/pictures/pages/customer-voice/overview/logos/Abinbev.png)
![The Home Depot 標誌](http://dynamics365cdn.azureedge.net/cvt-f3bade1f99896280a9fb94dc74d636fa7b2a396291932495d024f35eb5d657c2/pictures/pages/customer-voice/overview/logos/The_Home_Depot.png)
![Air New Zealand 標誌](http://dynamics365cdn.azureedge.net/cvt-662cb56c73b56b11ad054592cde77718dce9a40fc9644fa8a61b1ebb7ac93c61/pictures/pages/customer-voice/overview/logos/Air_New_Zealand.png)
![PayPal 標誌](http://dynamics365cdn.azureedge.net/cvt-be1dec216c762ea4fcc9b7fe30a20f6d20f35978f4e19f5e7fdee17b0bbbcc08/pictures/pages/customer-voice/overview/logos/PayPal.png)
了解客戶
透過加速即時回應,將原始資料轉化為更深入的見解、在系統之間共用資料,並建立品牌忠誠度。
快速擷取
- 自訂問卷功能
- 開箱即用範本
- 全通路散發和收集
![自動化與指針的影像](http://dynamics365cdn.azureedge.net/cvt-eae1a9e815da17a0e6957173206d751d3f8bcd81c6fef4fbe1520889290d2ca6/pictures/pages/customer-voice/overview/ProductFeatures_desktop_01.png)
- 優化的滿意度計量
- 儀表板中的視覺化見解
- 跨系統整合資料
![滿意度計量儀表板與指針的影像](http://dynamics365cdn.azureedge.net/cvt-7cbb2085d3ee3acd1ee93575b61265c180c824452266563ce4ec186598b2f6d3/pictures/pages/customer-voice/overview/ProductFeatures_desktop_02.png)
- 自動警示和觸發程序
- 客戶管理儀表板
- 即時跟進
![警示清單與指針的影像](http://dynamics365cdn.azureedge.net/cvt-1ce717aedca2d11836bc32534c445d9e8778620460b0c79f178336f3edfc7eb4/pictures/pages/customer-voice/overview/product-features-desktop-03.png)
![一人在筆記型電腦上工作](http://dynamics365cdn.azureedge.net/cvt-b036713eda8ca3f77f7b2d8b7084de70a632bf4cd8bf067dfe55c921dbf8ad27/pictures/pages/customer-voice/overview/Customer_Voice_Overview_Get_Started.jpg)
開始使用 Dynamics 365 Customer Voice
![一人在筆記型電腦上工作](/pictures/pages/customer-voice/overview/Customer_Voice_Overview_Get_Started.jpg)